Now Hiring! | Customer Service Representative 842406

The ideal candidate for this role will have: • Customer service experience specifically tied to order processing/order management (not primarily general admin or warehouse work). In this role, you’ll be the point of contact for customers, manage orders in the ERP, and work cross-functionally with internal teams to keep orders moving on time.

Customer Service Representative (Order Management / ERP) - Urgently hiring in Huntington Beach!

Job Title: Customer Service Representative (Order Management / ERP)
Pay: $25–$26 per hour
Hours: Monday–Friday, 7:30 AM–4:00 PM
Start Date: ASAP

Looking for a stable role with consistent hours where your customer service and order processing skills are truly valued? Join a busy team in Huntington Beach, CA as a Customer Service Representative supporting customers from order entry through shipping coordination. If you thrive in a fast-paced environment handling quotes, purchase orders, and high-volume orders in an ERP system, this could be a great fit. In this role, you’ll be the point of contact for customers, manage orders in the ERP, and work cross-functionally with internal teams to keep orders moving on time.

What You'll Do
As a Customer Service Representative, you will be responsible for:
• Handling inbound customer communication via phone and email in a professional, service-focused manner
• Entering and managing high-volume orders in an ERP system (accuracy and attention to detail are key)
• Creating and processing quotes, purchase orders, and order-related documentation
• Coordinating order fulfillment activities, including working with shipping/operations teams on timing and logistics
• Providing order status updates, confirming ship dates, and proactively communicating changes or delays
• Troubleshooting order issues (pricing, quantities, shipping details, backorders, etc.) and driving them to resolution
• Maintaining accurate customer and order records, notes, and follow-up actions within the ERP
• Supporting team workflow and taking on additional tasks as needed to help the department run smoothly

What You'll Bring
The ideal candidate for this role will have:
• Customer service experience specifically tied to order processing/order management (not primarily general admin or warehouse work)
• Hands-on ERP experience (required) for order entry, order tracking, and customer/order documentation
• Experience with high-volume order entry, strong accuracy, and comfort juggling priorities
• Experience with quotes, purchase orders, and customer follow-up/communication
• Strong written and verbal communication skills and a professional phone presence
• Ability to work independently, stay organized, and meet deadlines in a fast-paced setting

Preferred (Nice to Have)
• Experience with Microsoft Dynamics / Navision (strongly preferred)
• Industry background in aerospace, manufacturing, or distribution
• Experience coordinating shipping details and understanding order-to-ship workflows

Why Join Us in Huntington Beach?
• Consistent weekday schedule: Monday–Friday, 7:30 AM–4:00 PM
• Competitive pay: $25–$26/hour
• Work with a team where customer service and accuracy make a real impact
• Great opportunity for someone who enjoys order management and customer interaction

Location & Schedule
This position is on-site in Huntington Beach, CA, Monday–Friday, 7:30 AM–4:00 PM.

Ready to Take the Next Step?
If you’re ready to bring your ERP + order management customer service experience to a busy team, apply today or reach out to our recruiting team to learn more. Don’t wait — we’re hiring now!