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Northern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-Round

Maryland-National Capital Park And Planning Commission

  • Riverdale, MD
  • 5 days ago
  • $15.45–$19.98 Per Hour

Highlights

As the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities. You are eligible for specific health insurance benefits if you worked, on average, 30 hours per week during your first 12 months of employment or from October 3rd to October 2nd each subsequent period following your first 12 months of employment.

Numbers & Facts

LocationRiverdale, MD
Salary$15.45–$19.98 Per Hour

Description

Northern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-Round

Salary

$15.45 - $19.98 Hourly

Location

Bowie, MD

Job Type

Seasonal

Job Number

CSR.NRLS.26

Department

PGC Parks and Recreation

Division

Northern Rec and Leisure Svcs

Opening Date

09/01/2026

Closing Date

1/1/2027 11:59 PM Eastern

  • Description
  • Benefits
  • Questions

Description

The Maryland National Capital Park & Planning Commission is one of the largest organizations servicing both Montgomery and Prince George's counties. Prince George's County Northern Recreation and Leisure Services Division, is looking for talented people to join our team. As the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities. This position will be responsible for providing excellent customer service to employees and visitors.

For more information about the Seasonal Hiring process and application status for Prince George's County Parks and Recreation, please contact Brenda Miller at Brenda.Miller@Pgparks.com.

Examples of Important Duties

  • Responding to inquiries in person, and by phone
  • Processing program registrations, memberships, and facility reservations
  • Handling payments and basic recordkeeping
  • Assisting with administrative tasks and daily facility operations
  • Ensure safe, welcoming, and customer-focused environment while supporting staff, programs, and events across the division

Minimum Qualifications

Required

  • All selected candidates must display excellent customer service skills. Requires periods of standing, frequent walking, repeated bending, stretching, or reaching.
  • Minimum age of 18.

Preferred

  • High School Diploma/GED
  • First Aid, CPR, and AED certifications (Training classes available)

Knowledge, Skills and Abilities

  • Strong communication and interpersonal skills
  • Ability to work with well others and be part of a team
  • Strong attention to detail and organizational skills
  • General cleaning of buildings

Supplemental Information

May be subject to drug and alcohol testing.

A criminal background check will be completed prior to hire.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodation or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411. (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.

THE MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION

2026 BENEFIT SUMMARY FOR SEASONAL INTERMITTENT EMPLOYEES

The following information is a summary of benefits extended to all Seasonal employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC). This is for informational purposes only and is subject to change.

Limited Benefits for Seasonal Employees

Health Insurance Plans

You are eligible for specific health insurance benefits if you worked, on average, 30 hours per week during your first 12 months of employment or from October 3rd to October 2nd each subsequent period following your first 12 months of employment. This equates to 1,560 hours over a 12-month period.

If and when you are eligible for benefits, you will receive notification directly from the Health & Benefits Office.

Eligible Employees Pay 35% of the health insurance plan premium and The Commission Pays 65%.

  • Medical

  • Kaiser Permanente Health Maintenance Organization (HMO) with Prescription Plan

  • UnitedHealthcare Select Plan (EPO)

  • Prescription: CVS Caremark Prescription Plan

Other Benefits

  • Credit Union
  • Sick Leave Benefits

This summary is intended to highlight some of the benefits offered by the M-NCPPC. It is not an all-inclusive agreement and is subject to change. For a more detailed description of benefits, please see the appropriate benefits brochure, service agreement or manual. For more information, contact The Health and Benefits Office at benefits@mncppc.org or 301-454-1694.

01

Are you at least 18 years of age?

  • Yes
  • No

Required Question

Employer The Maryland-National Capital Park & Planning Commission

Address 6611 Kenilworth Ave

Riverdale, Maryland, 20737

Website https://www.mncppc.org/jobs

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