NOC Support Technician

RCN Technologies

Knoxville, Tennessee

JOB DETAILS
SKILLS
Business Growth, Communication Skills, Continuous Improvement, Customer Experience, Follow Through, Identify Issues, Laboratory Testing, Network Administration/Management, Network Connectivity, Network Operations Center, Problem Solving Skills, Service Delivery, Systems Maintenance, Technical Support, Testing, Wireless Communications
LOCATION
Knoxville, Tennessee
POSTED
30+ days ago

Early Career Opportunity 

Build Your Career with RCN Technologies 

Are you curious about technology, energized by solving problems, and excited to learn how wireless networks keep businesses connected? Are you looking for more than just a job—a place where you can grow, take ownership, and build a long-term career in technology? 

If so, we’d love to meet you. 

RCN Technologies is a fast-growing technology company headquartered in downtown Knoxville, Tennessee. We provide wireless networking solutions that help businesses stay connected wherever they operate. 

We believe customers should be able to #ExpectMore from their technology provider—and that starts with investing in our people. 

Whether you're beginning your technology career or transitioning into a new path, this role offers hands-on experience, real responsibility, and the opportunity to grow alongside a team that values learning, ownership, and exceptional service. 

Veterans are encouraged to apply. 


Our Core Values 

Our values guide how we work, how we grow, and how we serve customers every day. 

Enjoy the Journey 

We believe work should be meaningful and rewarding. We celebrate wins and create an environment where people enjoy coming to work. 

Embrace Development 

We invest in continuous learning and personal growth so every team member can build a lasting career. 

Extreme Ownership 

We take responsibility, follow through on commitments, and proactively solve problems. 

Stronger United 

We collaborate, communicate openly, and succeed together as one team. 

Create Wow 

We go beyond expectations to deliver exceptional experiences for customers and teammates. 

 

What You’ll Do 

As a NOC Technician I, you’ll help keep our customers connected by monitoring, supporting, and maintaining cellular network devices and services. 

  • Monitor and maintain cellular network devices and data services 

  • Troubleshoot technical issues and provide customer support 

  • Provision and configure cellular devices 

  • Support technical projects and initiatives 

  • Perform lab testing and systems maintenance 

  • Participate in training and continuous improvement efforts 

  • Collaborate with teammates to deliver exceptional service 

As our business grows, you’ll gain exposure to new technologies, projects, and responsibilities. 

 

Who Thrives Here 

We’re looking for people who are: 

  • Curious and eager to learn 

  • Accountable and dependable 

  • Clear and professional communicators 

  • Strong team players 

  • Detail-oriented and organized 

  • Adaptable in a fast-changing environment


About the Company

R

RCN Technologies