Shift Lead at Crumbl
Are you a highly skilled and motivated individual looking for an immediate opportunity to lead a dynamic team in the food and beverage industry? Do you have a passion for creating delicious cookies and providing exceptional customer service? If your answer is 'yes', then we have the perfect job for you!
Crumbl, co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO), is a renowned brand known for creating the world's best chocolate chip cookie. We are seeking a talented Shift Lead to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service.
Responsibilities:
- Supervising employees, assigning duties, and creating a shift schedule.
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Managing employee requests and transgressions.
- Ensuring compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
- Handling customer issues and employee disputes.
Requirements:
- High school diploma/GED.
- 2 years experience in shift lead position or equivalent leadership position.
- Excellent communication, time management and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
As a Shift Lead at Crumbl Cookies, you will have the opportunity to work in a fun and loving environment, surrounded by delicious cookies. You will gain valuable skills in leadership, team management, and customer service.
Location: Dover Crumbl
If you are ready to take on this exciting role and be part of the Crumbl family, apply now!
Work schedule
- Weekend availability
- 8 hour shift
- Night shift
Supplemental pay
- Tips
Benefits
- Flexible schedule