Night Auditor

Crestview Management

Washington
30+ days ago

Highlights

This position involves balancing financial transactions, providing exceptional guest services, and maintaining a welcoming environment for all guests. Job Description: We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team at the Westin Washington DC City Center.

Numbers & Facts

Location	Washington
Website	https://www.columbiasussex.com

Description

Job Description: Night Auditor

Location: Washington, DC, 20005

Skills Required:

Night Audit
Marriott
Guest Services
Customer Service
Front Desk

Job Description:

We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team at the Westin Washington DC City Center. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves balancing financial transactions, providing exceptional guest services, and maintaining a welcoming environment for all guests. The ideal candidate will possess strong customer service skills and have a passion for the hospitality industry.

Requirements:

Previous experience in guest services or front desk operations within a resort or hotel setting is preferred.
Strong customer service skills with the ability to engage positively with guests.
Proficiency in phone etiquette and handling phone systems effectively.
Multilingual abilities are a plus, enhancing communication with diverse guests.
Excellent attention to detail and organizational skills to manage financial records accurately.
Ability to work independently during overnight shifts while maintaining a high level of professionalism in hospitality.
A passion for providing outstanding guest relations and enhancing the overall guest experience.

Benefits:

We offer a competitive wage, Health and Dental insurance, company paid life insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.