Night Auditor

Property Management

  • Atlanta, Georgia
  • 30+ days ago

    Highlights

    While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift. The Night Auditor (Part-Time) is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk.

    Numbers & Facts

    LocationAtlanta, Georgia
    Websitehttp://www.peachtreegroup.com

    Description

    The Night Auditor (Part-Time) is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

    • Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
    • Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
    • Check the front desk log for problems, special requests, etc.
    • Greets, registers, and assigns rooms to guests.
    • Process guest registrations, including collecting payment.
    • Prepare express checkout folios.
    • Maintain room status inventory.
    • Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
    • Maintain and clean the lobby and bathroom as needed.
    • Communicates all information to the following shift to ensure a smooth transition.
    • Works closely with all hotel departments to ensure the highest quality of customer service.
    • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
    • Responsible for completing all required shift paperwork, and night audit reports daily.
    • Performs other duties as assigned by management.

    Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

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