Property Description Amara Cay Resort is a stunning oceanfront property located in the picturesque Florida Keys. As a job applicant, you will have the opportunity to join a team that is dedicated to providing memorable guest experiences in a tropical paradise. The resort features modern amenities, lush landscaping, and breathtaking ocean views, creating an idyllic work environment. With a range of positions available, including front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement. As a part of the Amara Cay team, you will have the chance to work in a dynamic, guest-centric environment, providing exceptional service to guests from all over the world. Join us in creating unforgettable moments for our guests and become a part of our enthusiastic team at Amara Cay Resort!
Overview Are you a night owl with a passion for hospitality and exceptional guest service? Join our team as a Night Audit Supervisor at our vibrant hotel and be a part of an exciting and dynamic environment. As a Night Audit Supervisor, you will oversee the night operations of our property, ensuring accurate financial reporting, exceptional guest experiences, and a smooth transition into the next day. With your attention to detail, problem-solving skills, and leadership abilities, you will play a key role in maintaining the highest standards of service and guest satisfaction. Join our team and be a part of an unforgettable overnight experience for our valued guests.
Responsibilities:
- Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.
- Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
- Handle guest inquiries, requests, and complaints in a professional and timely manner.
- Monitor and ensure adherence to hotel policies and procedures during the night shift.
- Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
- Provide exceptional guest service, anticipating needs and exceeding expectations.
- Train and mentor night audit team members, providing guidance and support.
- Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.
If you are a night owl with a passion for hospitality, exceptional attention to detail, and the ability to lead and inspire a team, apply now for the position of Night Audit Supervisor. Join our team and contribute to delivering exceptional guest experiences during the overnight hours while enjoying a rewarding career in the hospitality industry.
Qualifications - High school diploma or equivalent; additional education in accounting or hospitality is a plus.
- 6+ months Front Desk experience.
- Previous experience in a night audit role or similar position is preferred.
- Strong attention to detail and excellent mathematical skills.
- Proficiency in hotel property management systems and accounting software.
- Excellent communication and interpersonal skills.
- Ability to work independently and make informed decisions.
- Leadership abilities and the ability to motivate and inspire a team.
- Strong problem-solving and decision-making skills.
Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
Working at Davidson is like nowhere else. It's less of a job, mo