Title: Niche Admin/Clerical - American Sign Language Interpreter/Translator
Location: Providence, RI 02904
Duration: 06 Months
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Roles and Responsibilities:
Provide accurate and professional ASL interpretation services between patients, providers, caregivers, and clinical staff.
Facilitate communication during medical examinations, treatment discussions, diagnostic procedures, health assessments, and patient education sessions.
Interpret complex healthcare conversations involving medical terminology, diagnoses, medications, treatment plans, insurance discussions, and care coordination.
Ensure all interpreted information is conveyed completely, accurately, and impartially while preserving the intent and tone of the original message.
Maintain patient privacy and confidentiality in accordance with HIPAA guidelines, healthcare regulations, and professional interpreting standards.
Demonstrate sensitivity to cultural and linguistic differences affecting communication in healthcare settings.
Assist in promoting accessibility and an inclusive patient experience for Deaf and Hard of Hearing individuals.
Provide simultaneous and/or consecutive interpretation as appropriate for the clinical situation.
Maintain professional boundaries and adhere to the Code of Professional Conduct for medical interpreters.
Collaborate effectively with providers, nurses, care teams, and administrative staff to support quality patient care.
Accurately interpret healthcare documents, patient forms, instructional materials, and other written communications when required.
Follow all Oak Street Health policies, procedures, and technology requirements.
Required Qualifications
Fluency in American Sign Language (ASL) and English.
Minimum 2 years of experience providing ASL interpretation services, preferably in healthcare, hospital, clinical, or patient-care settings.
Working knowledge of medical terminology, healthcare procedures, and clinical vocabulary.
Strong understanding of HIPAA regulations and patient confidentiality requirements.
Completion of an Interpreter Training Program or Medical Interpreter Training Program from an accredited institution.
Ability to handle highly sensitive and confidential patient information with professionalism and discretion.
Excellent listening, comprehension, memory retention, and communication skills.
Ability to work independently in fast-paced healthcare environments.
Preferred Qualifications
Registry of Interpreters for the Deaf (RID) certification.
National Interpreter Certification (NIC) or equivalent credential.
Experience interpreting in primary care, specialty care, hospitals, or outpatient clinic settings.
Bachelor's degree in Interpreting, Deaf Studies, Communications, Healthcare, or a related field.
Familiarity with electronic health records (EHRs) and healthcare workflows.
Spanish language proficiency is a plus but not required.
Additional Information
PRN/As Needed position.
Primarily onsite in Providence, Rhode Island.
May support multiple healthcare providers and patient care teams.
Must be comfortable working with sensitive medical information, protected health information (PHI), and occasionally difficult or emotionally charged healthcare discussions.
Professional demeanor, reliability, and flexibility are essential.
Ideal Candidate Profile
We are seeking an interpreter who not only possesses exceptional ASL communication skills but also understands the unique responsibilities associated with working in a healthcare environment. The successful candidate will be comfortable interpreting complex medical conversations, safeguarding patient privacy, and serving as a trusted communication bridge between patients and care teams. This individual should demonstrate compassion, professionalism, cultural competency, and a commitment to delivering an exceptional patient experience.
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