Position Overview:
Role: NG911 QA Analyst / SME
Location : Brooklyn, NY (Hybrid)
Working Hours : 35 hours / week
Project Focus: Next Generation 9-1-1 system upgrades (Call Handling, Class 1/2/3)
Key Skills: NG911, Computer Aided Dispatch (CAD), Logging & Recording QA, NICE Inform
Testing Experience: SIT, UAT, SAT, ATP, test script development, defect tracking
Required Skills and Experience:- Experience with software lifecycle test phases, including ATP, SAT, UAT, and SIT.
- Develop Logging and Recording test scenarios and comprehensive test scripts based on business requirements for application functional, system, and integration testing.
- Participated in various testing stages such as functional, integration, system, DB validation, automation, manual, and performance testing on the NG911 Class 2, Logging & Recording project.
- Experience with generating detailed reports
- Team player as well as can work independently, and has experience working with remote teams
- Test documentation experience
- Tested all CRUD operations
- SME Computer Aided Dispatch (CAD)
- Participate in various testing stages such as functional, integration, system, DB validation, automation, manual, and performance testing on the NG911 Class 2, Logging & Recording project
- SME NICE Inform Logging and Recording Application
This role is ideal for professionals with experience in
public safety communications environments who have worked on
NG911, CAD systems, or emergency call recording platforms and enjoy contributing to mission-critical technology projects.