New Car Sales Manager - Hammond, LA

Ross Downing Chevrolet

Hammond, Louisiana

JOB DETAILS
SKILLS
Automotive Management, Automotive Sales, Coaching, Communication Skills, Competitive Research, Customer Experience, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Data Analysis, Financial Management, Interpersonal Skills, Inventory Management, Leadership, Life Insurance, Market Trend Analysis, Meet Sales Quota, Mentoring, Multitasking, Negotiation Skills, Performance Analysis, Performance Reviews, Problem Solving Skills, Process Improvement, Process Management, Resolve Customer Issues, Revenue Growth, Sales, Sales Analysis, Sales Management, Sales Strategy, Strategic Planning, Team Lead/Manager
LOCATION
Hammond, Louisiana
POSTED
30+ days ago

We are seeking a New Car Sales Manager for our Ross Downing Chevrolet Dealership who will be responsible for leading the new car sales department, driving sales performance, and ensuring superior customer experience. The role involves managing the sales team, optimizing sales processes, and collaborating with other departments to achieve dealership goals.

Key Responsibilities:

  • Sales Leadership and Team Management:
    • Lead, mentor, and motivate the new car sales team to achieve sales targets and deliver exceptional customer service.
    • Set clear performance expectations, provide ongoing coaching, and conduct performance evaluations.
  • Sales Strategy and Planning:
    • Monitor and analyze sales data, market trends, and competitor activities to adjust sales strategies accordingly.
    • Collaborate with the General Manager to set sales targets and objectives for the new car sales department.
  • Customer Relationship Management:
    • Foster a customer-centric sales environment, ensuring high levels of customer satisfaction and loyalty.
    • Address customer inquiries, concerns, and complaints promptly and professionally ensuring a positive resolution.
    • Develop and maintain strong relationships with new and existing customers.

Preferred Skills/Abilities:

  • Minimum of 3-5 years of experience in automotive sales management, with a focus on new car sales.
  • Strong leadership and team-building skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • In-depth understanding of sales processes, inventory management, and financial management.
  • Proficient in dealership management software and other relevant technologies.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Strong problem-solving skills and the ability to make informed decisions.
  • Ability to upkeep confidentiality as needed.

Benefits:

  • Comprehensive benefits including 401k with company match, health, dental, vision, and life insurance options.

Equal Opportunity Employer:

Ross Downing is an equal opportunity employer. We are a diverse group and are committed to creating an inclusive environment for all employees.

About the Company

R

Ross Downing Chevrolet