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New Accounts/CSR II, CSR III, or Senior level

Workway

  • Hayward, CA
  • Today
  • $20–$23 Per Hour

Highlights

Currently, we have a New Accounts/CSR II, CSR III, or Senior level opportunity with a nationally recognized Bank, a 5-star rated financial institution that has grown to $7 billion in assets by staying true to its mission of delivering exceptional service and innovative banking solutions. #BankingJobs #CSRJobs #BankTeller #CustomerServiceRepresentative #FinanceJobs #JobHiring #NowHiring #CareerOpportunities #WorkwayJobs #BankingCareers

Numbers & Facts

LocationHayward, CA
IndustryStaffing/Employment Agencies
Salary$20–$23 Per Hour
Company Size100 to 499 employees
Year Founded2005
Websitehttps://workway.com/

Description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a New Accounts/CSR II, CSR III, or Senior level opportunity with a nationally recognized Bank, a 5-star rated financial institution that has grown to $7 billion in assets by staying true to its mission of delivering exceptional service and innovative banking solutions. Joining our team means being part of a successful, community-focused organization where your work makes a meaningful impact for clients and the communities we serve.

The New Accounts/CSR II, CSR III, or Senior level is responsible for the specific duties listed below.

Your specific duties will include:
Senior New Accounts/CSR III
  • Open and manage consumer and complex business accounts.
  • Cross-sell banking products and services to existing and new clients.
  • Maintain and close account types while ensuring compliance with regulations.
  • Provide exceptional client service and refer customers to appropriate departments.
  • Support business clients with Treasury Services, such as RDC (Check Scanner), Armored, and Courier Service.
  • Adhere to the Bank Secrecy Act and regulatory requirements.
New Accounts/CSR III
  • Open and support consumer and basic business checking, savings, CDs, IRAs, and Trust & Estate Accounts.
  • Identify sales opportunities and provide outstanding customer service.
  • Maintain and update knowledge of bank products and compliance regulations.
  • Process teller transactions and maintain a strong balancing record.
  • Perform compliance reviews and document all account details accurately.
  • Adhere to the Bank Secrecy Act and regulatory policies.
New Accounts/CSR II
  • Open consumer checking and savings accounts.
  • Assist customers in selecting the right banking products.
  • Perform teller transactions while maintaining accuracy and professionalism.
  • Maintain a strong working knowledge of banking regulations and policies.
  • Provide friendly, professional customer service to all clients.
Required qualifications for the position include:
Senior New Accounts/CSR III
  • Minimum 3 years of banking teller experience.
  • Advanced experience with opening consumer and complex business accounts.
  • Prior supervisory experience is preferred.
  • Strong knowledge of BSA regulations and information security.
  • Proficient in Microsoft Word, Excel, and Outlook.
New Accounts/CSR III
  • Minimum 2 years of banking teller experience.
  • Experience with opening consumer and basic business accounts.
  • Strong customer service skills and the ability to work in a team.
  • Working knowledge of BSA regulations and information security.
  • Proficient in Microsoft Office Suite.
New Accounts/CSR II
  • Minimum 1 year of banking teller experience.
  • Beginner-level experience opening consumer accounts (basic business account experience is a plus).
  • Strong customer service skills.
  • Ability to maintain a professional demeanor and provide top-notch client service.
Pay Rate Range:
  • New Accounts/CSR II: $20 - $23 per hour
  • New Accounts/CSR III: $22.50 - $27.50 per hour
  • Senior New Accounts/CSR III: $24.00 - $31.90 per hour
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail

hr@workway.com

or call 972.514.1515.

#BankingJobs #CSRJobs #BankTeller #CustomerServiceRepresentative #FinanceJobs #JobHiring #NowHiring #CareerOpportunities #WorkwayJobs #BankingCareers

About Company

Opening our doors in 2005, the founders of Workway were the first in the staffing industry to nationally specialize in the areas of Title, Escrow, Mortgage and Foreclosure. Since then, Workway has become the leading experts in this field delivering talent on a national basis. We are a staffing business that has grown and evolved with the industry through technological advances, economic shifts and the dynamics of a changing work force.

In 2011, Workway was purchased by the “Bowmer” family from the original founders continuing its operation as a family owned business. The “Bowmer” family have been prevalent within the employment services industry for the last 25 years with John Bowmer, Workway’s Chairman, having been CEO and Chairman of Adecco SA.

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