Network Technician (Central Office Technician)
Job ID: NETWO014023
Job Title: Network Technician (Central Office Technician)
Location: 109 RANDOLPH STREET, BROOKLYN, MI 49230
Union: IBEW 1106 - CBA 032
Hiring Manager: Derek Wright
# of Openings: 1
Internal Posting Dates: 5/14/26-5/21/26
Wage Range: $22.50 - $40.06 per hour
Summary:
Installs, maintains and/or repairs central office switching and associate equipment in a safe and efficient manner. Installs and maintains DSOs, T1s, PRIs, DS3s, and Ethernet circuits. Also, responsible for maintenance and care of CO batteries and Rectifiers. Must be available for 24x7 callouts and emergency situations including holidays.
General Duties:
Duties include, but are not limited to, the following:
Driving: Moderate
Travel: Moderate
Diagnose and repair faults in digital central office equipment
Repair, test, run jumpers and verify connections on Main Distribution Frame (MDF)
Install, maintain, update and document special circuits and facilities
Install, maintain and repair Central office Equipment that provides Voice Data, ISDN Circuits, XDSL, Video, VoIP and Data Networking
Become familiar with/learn the operation of equipment and technologies (existing and new)
Work with field technicians to test and resolve customer problems, provide information to complete jobs, work orders and service orders, coordinate with assignments as needed
Process repair and return of electronic circuit cards/equipment
Interface with internal/external customers in a professional manner to coordinate and disseminate information to complete job assignments and attain service objectives
Support and actively participate in promotion of company products and services
Works independently and urgently while being a team player
Looks at current processes and procedures and provides input to improve the result
Building security and housekeeping
Aids and assist other departments and contractors as required
Performs all other duties/assignments as required by supervisor
Basic Qualifications:
High School Diploma or equivalent
Experience in telecommunications and Central Office
Basic keyboard and software skills
Basic Math Skills
Must be proficient at installing, maintaining and repairing central office equipment
Must have basic knowledge of NTI, DMS, host and remote product line, T-carrier, fiber optic and special circuits
Must have basic knowledge of voice Data, ISDN Circuits, DSL, Video and Data Networking Products
Some markets may require basic knowledge of 5ESS, GTD-5 AND DWDM transport
Network+ and A+ certification preferred
Ability to work independently and desire to work face-to-face with customer
Must have successfully completed AC/DC & Basic Electronics/Digital Electronics screening or have equivalent certification
Valid drivers license and satisfactory driving record; CDL preferred
Must be available for flexible scheduling, holidays, after hours, call-outs and emergency situations 24/7
TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
Physical Requirements:
Must be able to lift up to 50 pounds; must be able to distinguish colors; must be able to sit and/or stand for extended periods on a regular basis, bending and stooping will be required occasionally; must be able to work aloft from a ladder; must be able to work in confined spaces and isolated areas; ability to work outdoors in adverse weather conditions; good oral and written communication skills
Tools and Equipment Used:
HAND TOOLS
LOOP CARE
4-TEL
LAPTOP/DESKTOP
OTDR
LIGHT METER
ETHERNET TEST SET
VARIOUS OTHER TESTING EQUIPMENT
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.