Three Glenlake Parkway NE
Atlanta, Georgia
Position Summary
At Inspire Brands, our network connects thousands of restaurant locations, support centers, cloud platforms, and business-critical systems across a large, distributed enterprise. As a Network & Systems Senior Analyst, you'll play a key role in maintaining the performance, stability, and security of that environment.
This position is responsible for the day-to-day engineering, support, optimization, and continuous improvement of enterprise network infrastructure across cloud environments, and restaurant locations. The ideal candidate is a hands-on engineer who enjoys solving complex technical challenges, improving network reliability, and delivering exceptional experience for end users and business partners.
What You'll Do
- Support and maintain large-scale enterprise network environments across cloud environments, and restaurant locations.
- Monitor network health, availability, and performance using enterprise monitoring tools.
- Troubleshoot and resolve complex network issues impacting connectivity, application performance, voice services, and business operations.
- Implement network infrastructure changes, upgrades, and maintenance activities in accordance with change management processes.
- Configure and support routing, switching, wireless, VPN, firewall, and WAN technologies.
- Partner with Information Security teams to ensure network compliance, segmentation, and adherence to security standards.
- Identify opportunities for automation, standardization, and process improvements that increase stability and operational efficiency.
- Analyze network utilization and performance trends and recommend improvements to capacity, resiliency, and reliability.
- Coordinate with telecommunications providers, vendors, and managed service partners to resolve service issues and support network initiatives.
- Participate in major incident response, root cause analysis, and problem management activities.
- Create and maintain technical documentation, network diagrams, standards, and operational procedures.
- Provide technical guidance and mentorship to junior team members and support organizations.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent practical experience.
- 5+ years of hands-on experience supporting enterprise network infrastructure in a multi-site environment.
- Hands on experience configuring, troubleshooting, and optimizing Cisco and Fortinet routers, firewalls, switches, and wireless access points.
- Experience supporting dynamic routing protocols, including BGP, OSPF, and EIGRP.
- Experience with network monitoring, performance analysis, and incident response.
- Experience working with network service providers and telecommunications carriers.
- Advanced knowledge of LAN, WAN, SD-WAN, wireless, VPN, and firewall technologies in Cisco and/or Fortinet environments.
- Advanced knowledge of TCP/IP and network services, including DNS, DHCP, NAT, QoS, SNMP, and secure remote access.
- Advanced knowledge of routing and switching protocols and technologies, including BGP, OSPF, EIGRP, VLANs, Spanning Tree, route redistribution, high availability, and network segmentation.
- Strong documentation, communication, and problem-solving skills.
Preferred Qualifications
- CCNP-level networking knowledge or equivalent practical experience.
- Experience supporting Cisco Meraki and Fortinet environments.
- Experience with Cisco SD-WAN, Meraki, or cloud networking technologies.
- Experience supporting distributed retail, restaurant, hospitality, or franchise environments.
- Experience with firewall technologies Cisco Meraki and Fortinet Fortigate
- Experience supporting enterprise data center environments.
- Experience with network automation tools and scripting (Python, Ansible, Terraform, or similar).
- Experience with Microsoft 365, cloud networking, and collaboration or voice platforms is preferred.
- Experience operating networks in regulated environments, including PCI, HIPAA, and SOX, with strong understanding of audit, control, and evidence requirements.
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide. We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.
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Job Details
Job Category
Technology
Date Posted
2026-10-20
Pay Range
Job ID
JR41765-Atlanta_Support
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