Introduction
This role involves managing the application infrastructure technology for registered applications used within the bank. The position focuses on maintaining compliance with bank policies and standards, managing risks, and optimizing workflow processes.
Required Skills & Qualifications
- 7 years of experience in process documentation, technical writing, or business process analysis
- Strong analytical skills and expertise in tools like Excel, Power Query, and Tableau for data extraction, manipulation, and analysis
- Proficiency in documentation using visual mapping methods and document repositories such as Visio, PowerPoint, SharePoint, and Confluence
- Experience in creating clear, structured process documentation and workflow diagrams
- Ability to manage and work with data across multiple systems and spreadsheet-driven processes
- Prior work experience at client or in client's industry
Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
- Experience with application governance and lifecycle management - policies, standards, processes, and systems
- Good understanding of risk frameworks
- Familiarity with patch management and remediation workflows
- Experience supporting audits or working within risk/compliance frameworks
- Background working in technology, infrastructure, or engineering organizations
- Experience partnering with data analytics teams or working with dashboards and reporting tools
- Experience operating in environments undergoing transformation or process optimization efforts
Day-to-Day Responsibilities
- Document current and future state process maps to standardize and maintain end-to-end application management workflows and procedures
- Evaluate existing workflow processes for clarity, completeness, and scalability, identifying gaps
- Define and document roles, responsibilities, and ownership across application management activities
- Explore automation opportunities for workflows
- Partner with application managers, engineering teams, and service management stakeholders to drive process adoption
- Extract, consolidate, and analyze data from multiple systems to identify trends in workflows
- Process data to provide actionable insights and support decision-making
- Collaborate with data analysts to align reporting, dashboards, and risk analysis outputs
- Support audit activities by ensuring processes are properly documented and governance standards are met
- Act as a key influencer to drive alignment and adoption of process improvements across teams
Company Benefits & Culture
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and inclusive work environment
For immediate consideration please click APPLY to begin the screening process with Alex.