Network & Security Infrastructure Engineer

Network & Security Infrastructure Engineer

The Role

This role supports a high volume of customer-facing applications (balance inquiries, account activity, and related services) through a dedicated service chain. The engineer will build, maintain, and secure the network and infrastructure layer underpinning these services, ensuring reliability, availability, and security, and will work in close coordination with a global support team spanning the US, India, and UK.

Required Technical Skillset

The role is built around three core technology pillars.

1. Routing (Foundational – Required)

• Deep, hands-on expertise in BGP and OSPF (used together in this environment)

• Strong understanding of enterprise routing design and troubleshooting

2. Load Balancing & Certificate Management

• F5 load balancers – configuration and troubleshooting

• VIP setup and SSL/TLS certificate handling

• GTM (Global Traffic Manager) experience

3. Firewalls

• Cisco ASA – configuration and support

• Fortigate – configuration and support

• (Note: Checkpoint firewalls are no longer in the environment; not required)

Key Responsibilities

• Build, deploy, and maintain load balancer, DNS, firewall, and routing infrastructure supporting customer-facing applications

• Monitor infrastructure and system performance; identify, troubleshoot, and resolve issues to reduce mean time to resolution

• Manage SSL/TLS certificate lifecycle across load balancing platforms

• Support change implementation during defined change windows (typically starting at 10 PM)

• Collaborate with a global support model, coordinating handoffs with the India-based team for changes falling outside US working hours (generally after midnight)

• Partner with cross-functional teams, architects, and business stakeholders to align infrastructure work with business needs

• Apply automation and scripting where possible to reduce manual intervention

• Maintain security best practices across firewall and network configurations

Ideal Candidate Profile

• Prior experience supporting a customer-facing, production banking or financial services environment

• Comfortable working within an incident-response/on-call-adjacent model with late-evening change windows

• Able to work independently and communicate effectively with global (US/India/UK) team members

• Strong troubleshooting instincts – able to "figure things out on the spot" under production pressure