Network Operations Manager :: Tallahassee, FL (Onsite)

Network Operations Manager

Duration: 9+ months

Location: Onsite at Tallahassee, FL

Responsibilities: 

• Develop and implement standards, procedures, and processes for security and network operations.
• Maintain consolidated statewide network operations and act as the network architect.
• Provide MS Teams & SharePoint administration.
• Maintain and upgrade patches, including spyware, malware, and anti-virus solutions.
• Provide consultative support for all servers, both local and remote.
• Support operating systems and applicable applications on servers and Windows Workstations.
• Perform network troubleshooting as necessary.
• Provide support for routers and switches.
• Offer backup helpdesk support for security issues, including NTFS and share permissions.
• Provide front line help desk support for network-related functions.
• Monitor and troubleshoot Active Directory.
• Configure and support network equipment, including routers, switches, firewalls, VPN, and VoIP systems.
• Focus on security for all IT duties and responsibilities.
• Manage and support the virtualized environment to ensure business continuity.

Minimum Qualifications:

• Establish IT strategy aligned with business objectives.
• Responsible for network operations, data security, and secure software applications.
• Plan and manage the support of new technologies, network performance, and reliability.
• Oversee daily activities of IT security and network operations.

Adaptability and Flexibility:

• Ability to self-learn and adapt to different environments with minimal guidance.
• Outstanding verbal and written communication skills.
• Translate business language into technical specifications for non-technical staff.

Office Tools:

• Proficient in Excel, PowerPoint, Visio, and Word; working knowledge of Microsoft Teams & SharePoint.
• Excellent time management and ability to meet or exceed deadlines.
• Team player willing to mentor other technical staff.
• Experience managing network operations and service levels for data and voice networking equipment.
• Experience with network architecture and advising on best practices.
• Experience developing, configuring, maintaining, and optimizing network hardware and software.
• Experience resolving end-user network-related problems effectively and efficiently.
• Experience with network and PC operating systems, DNS, Group Policies, Active Directory, and router configuration.