Highlights
Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. JOB DUTIES AND RESPONSIBILITIES: Designs, edits, implements, and maintains the quality management/performance improvement programs for the network laboratories (Clinical, Outpatient, Specialty) including but not limited to reporting and analytics, compliance, and industry trends.
Numbers & Facts
| Location | Bethlehem, PA |
| Industry | Healthcare Services |
| Company Size | 5,000 to 9,999 employees |
Description
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Network Laboratory Quality Coordinator is responsible for the Quality Management Program of the Laboratory Services Department. The essential functions include collaborating with leadership designing procedures and processes that will ensure the high standards are maintained throughout laboratory services.
JOB DUTIES AND RESPONSIBILITIES:
Designs, edits, implements, and maintains the quality management/performance improvement programs for the network laboratories (Clinical, Outpatient, Specialty) including but not limited to reporting and analytics, compliance, and industry trends.
Collaborates with laboratory services leadership (directors, managers).
Schedules and facilitates regular network quality committee meetings.
Collaborates with the leader assigned in Media Lab to ensure policies and procedures are in accordance with network and laboratory accrediting standards. Implements and maintains Media Lab Inspection Proof software to ensure compliance.
Maintains maintenance of Network Hospital lab-focused policies outside of the laboratory department. (Policytech).
Coordinate/perform mock inspections as requested by laboratory services managers. Responsible for performing/providing resources necessary for inspection and summary of findings back to management.
Is responsible for NJ DOH application annual submission for the core/specialty laboratory.
Remains knowledgeable of current CAP/CLIA/JC/DOH requirements and industry trends for laboratory services.
Facilitates the CAP/CLIA/DOH certificate process ensuring certificates are current and archived.
Implements and owns quality assurance software program for laboratory services.
Serves on various laboratory/hospital related committees.
Other related duties as assigned.
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting up to 7 hours per day - 2-hour increments. Standing up to 5 hours per day - 2-hour increments. Walking - up to 7 hours per day - short increments. Continuous use of hands for operation of computer keyboard. Occasional lifting of boxes/equipment up to 30 pounds. Occasional pushing/pulling of equipment. Frequent stooping, bending. Occasional crouching. Frequent reaching above shoulder level and stretching across work area (30" depth). Hearing as it relates to normal, high, and low frequencies. Seeing as it relates to general, far, near, color and peripheral vision. Depth perception.
EDUCATION:
Bachelor's degree in a chemical or biological science or medical technology from an accredited institution. ASCP eligible.
TRAINING AND EXPERIENCE:
Five (5) years of clinical experience or equivalent in a high complexity laboratory with demonstrated leadership abilities. Experience with the requirements of accrediting agencies preferred. Must possess competency using computer applications such as the MS office suite including excel and power point. Must demonstrate critical thinking, problem solving, and formal project management skills. Must have strong communication skills, work efficiently and independent of direct supervision as well as have the ability to positively influence others.
Must have a valid driver's license.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
About Company
St. Luke's University Health Network is a regional network of hospitals, physicians and other related organizations providing care primarily in Lehigh, Northampton, Monroe, Carbon, Schuylkill, Bucks, Montgomery and Berks counties in Pennsylvania and Warren County in New Jersey.
The Network provides services at more than 150 sites. St. Luke's University Health Network is comprised of six hospital sites. The Network includes:
- More than 80 owned physician-practice sites
- 300 employed primary care/specialist physicians
- Various outpatient testing and service facilities
- Home health
- Hospice services (inpatient and outpatient)
- Largest ambulance provider in Bucks County and second largest in Lehigh County
- Other related organizations
- 57,500+ annual admissions
- 195,000 annual emergency room visits
- 1,325 physicians on the Medical Staff (96 percent board-certified)
- 8,600+ employees
- More than 1,350 volunteers
Areas of exceptional medical expertise include:
- Level 1 Adult Trauma Center: fully accredited by Pennsylvania Trauma Systems Foundation; 2,400+ annual trauma cases; St. Luke's 1.75 percent mortality rate represents top decile performance, significantly better than peer group as measured by National Trauma Data Bank of the American College of Surgeons; aeromedical transport services
- Oncology: first and only cancer program in Pennsylvania to receive American College of Surgeons' highest quality recognition for three consecutive years; only Pennsylvania program to receive award in 2010; region's only fellowship-trained surgical oncologists; advanced programs for melanoma (internationally recognized melanoma investigator), lung, breast, prostate, gynecologic and gastrointestinal cancers and tumors of the brain and spine
- Cardiology and Cardiovascular Surgery: multiple-year recipient of highest rating for cardiac bypass surgery, represents top decile performance achieved by only 10 percent of U.S. hospitals (Society for Thoracic Surgery); region's first Joint Commission certified Heart Failure Program; comprehensive surgical services excluding heart transplants
- Neuroscience: accredited Stroke Center; additional Centers of Excellence include: Balance Center, Headache Center, Memory Disorders Center, Multiple Sclerosis Center, Sleep Disorders Center
- Orthopaedics: advanced expertise in total joint replacement and reconstruction, computer-assisted minimally invasive surgery, primary and reconstructive surgery of the spine, sports injuries, diseases and conditions of the hand and elbow, traumatic injuries
- Women's/Children's Health: high-risk pregnancy; the region’s busiest obstetrical service; two neonatal intensive care units; pediatric specialty care provided by St. Christopher's Hospital for Children.
- Robotic/Minimally Invasive Surgery: one of the nation's most experienced robotic surgical teams
- Radiology: designated international General Electric Healthcare Show Site for imaging technology; designated Breast Imaging Center of Excellence by American College of Radiology
- Bariatric Surgery: designated Center of Excellence by American Society for Metabolic and Bariatric Surgery and Surgical Review Corporation
St. Luke's offers an exceptional benefit plan for employees. Our values are reflected in all we do for patients, each other and the community:
Pride - We take pride in our accomplishments and in our organization.
Caring - We show consideration for others and their feelings. We treat others as we want to be treated.
Respect - We recognize the value, diversity and importance of each other, those we serve and the organization.
Accountability - We are responsible to make decisions and solve problems in a timely and effective manner.
Flexibility - We adapt to the changing needs and expectations of those we serve.
Teamwork - We work together to improve quality.
The mission of St. Luke's University Health Network is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
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