Network Infrastructure Design Quality Engineer, Global Quality Team

Amazon.com Inc

New Albany, OH

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Best Practices, Cloud Computing, Computer Engineering, Construction, Construction Document Set, Construction Drawings, Construction Planning, Continuous Improvement, Customer Experience, Customer/Client Research, Design Document, Design Verification, Documentation Review, Engineering, Industry Standards, Information Models, Information Technology & Information Systems, Installation Guide, Insurance Documentation, Model Review, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Design, Network Operations Center, Operational Support, Operations Management, Performance Metrics, Problem Solving Skills, Product Development, Project Lifecycle, Project/Program Management, Quality Assurance, Quality Engineering, Quality Management, Quality Metrics, Requirements Management, Safety Standards, Standard Operating Procedures (SOP), Standards Development, Supply Chain, Team Player, Technical/Engineering Design, Training Program, Training/Teaching, Willing to Travel
LOCATION
New Albany, OH
POSTED
4 days ago

AWS Infrastructure Services (AIS) designs, plans, delivers, and operates all AWS global infrastructure. We keep the cloud running by supporting AWS data centers and the servers, storage, networking, power, and cooling equipment that give customers continual access to innovation. We solve complex problems with thousands of variables impacting the supply chain.

You"ll join software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other essential roles. You"ll collaborate across AWS to deliver the highest standards for safety and security while providing capacity at the lowest cost for customers.

In this role, you will:

Work with our data center design engineering teams, network new product team, and construction teams to integrate quality assurance throughout the project lifecycle. You"ll participate in design reviews, page turns, and Building Information Modeling reviews for Basis of Design documents and construction drawing sets, providing Quality Assurance representation to ensure standards are met from concept through construction. You"ll influence design teams, construction partners, and other stakeholders to adopt quality assurance checklists that validate conformance to Amazon, Industry, and jurisdictional standards during critical milestone checks for design, construction, and cabling activities.

You"ll bring the voice of the customer forward by gathering feedback from internal stakeholders and refining quality processes based on their needs. You"ll verify that designs and construction meet standards by reviewing documentation and data from milestone inspections. You"ll document and align design standards and standard operating procedures as new technology integrates into our infrastructure. You'll also conduct training with partner teams to ensure consistent execution across all projects.

This role matters because design and construction quality directly impacts data center reliability and customer experience. You"ll own the quality process from participating in early design reviews through training delivery, ensuring our infrastructure meets the standards our customers depend on.

Key job responsibilities

  • Support Quality Assurance related programs to drive world-class quality in network infrastructure design of new Data Centers to achieve the best operating, lowest cost infrastructure in the world. The Network Infra Quality Engineer - Design will be obsessed with quality, engineering, and design continuous improvements
  • Partner with the Information Communication Technology Design team to ensure network pathway infrastructure designs align with Data Center Construction build plans
  • Support and maintain updates of Quality Assurance documents including inspection checklists and installation requirements from design specifications, Global Design Standards documents, Global Installation Best Practice Guidelines, Product Specifications for Inside Plant Cabling, Basis of Design and Quality Issue trackers.
  • Partner with the Information Communication Technology Design team and New Product Development team to implement review mechanisms for new designs and design updates to identify installation gaps and create standard operating procedures to manage remediation plans
  • Monitor deployments and collect lessons learned on network pathway quality
  • Conduct Network Pathway Infrastructure Quality Training Programs to support stakeholders and as reference guidelines for vendors.
  • Support quality and operational metrics to effectively measure performance and success
  • Regional and Local Travel up to 25% to perform site visits and meetings for onsite quality standards review and collect feedback from onsite personnel

This is an opportunity to leverage and grow your existing program management, quality assurance and engineering experience in an innovative and highly collaborative environment where the results of your work will directly impact AWS and its customers.

A day in the life

Amazon Web Services (AWS) is a highly innovative company that collaborates across disciplines to produce new technology that changes our world. The AWS Quality Team is a fast-growing global team that is rethinking the implementation and design for the critical arteries that connect the various pieces of hardware inside AWS' data centers and edge sites.

As a member of this team, you will be charged with visiting our data centers and ensuring that we are following AWS and Industry standards while also collecting lessons learned so we are continually improving. You will work directly with engineers, managers, and operations teams across the company to develop and improve network pathway and installation standards based on these observations and lessons learned.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles