Network Field Service Engineer

Network Field Service Engineer

Burlington, VT, United States

Project work including:

• Desktop installs
• Network hardware installations (Switches, WAPS)
• Firewall Installations
• Unified Communication (VoIP) installations-(voice over internet protocol)
• ISP Cutovers
• Assisting other engineers with project tasks
• Pre-scheduled onsite/remote visits with clients to perform IT Checklist
• Network Administration tasks (tasks include server health checks, test backup/restores, antivirus updates, OS service packs, critical updates, and server event log reviews)
• Act as an internal Network Administrator, resolve network problems as necessary.
• Review network infrastructure and make recommendations for improvements.
• On-Site dispatches
• Scheduled onsite dispatches for issues the NOC cannot resolve remotely.

Products and Services:

• Local & Wide Area Networks
• Network Operating Systems (2019, 2022, RDS)
• Messaging Systems (Primarily Exchange/M365)
• Security
• Firewalls, Routers and Managed Switches
• Desktop Productivity Tools (Office Suites)
• Desktop Operating Systems (Win10/11)

Prerequisites:

• Excellent people skills
• Organized with the ability to follow through.
• Understanding and experience with Microsoft Windows products, local and wide area networks, hardware, and desktop operating systems.

Advancement:

Professional Development plan to enable FST engineer to advance to Systems Engineer/Senior Systems Engineer