| Location | Clinton Township, MI |
Title: Network Field Engineer
Location: Onsite - Clinton Township, MI
Shift Hours
Schedule Notes
Job Summary
The Network Field Engineer provides technical support for LANs, WAN connections, network infrastructure, and application performance troubleshooting. This role is responsible for implementing new network functionality, supporting day-to-day network operations, participating in break/fix activities, and resolving complex network issues. The position works closely with infrastructure teams and end users to maintain network performance, reliability, security, and availability.
Key Responsibilities
Monitor day-to-day operations of the data network within the assigned scope.
Provide technical assistance, troubleshooting, and resolution for network-related issues.
Support LAN, WAN, firewall, router, PC, and printer environments.
Recommend and assist with complex network upgrades, enhancements, and improvements.
Plan, implement, and engineer network solutions using Cisco equipment.
Troubleshoot network and application performance issues within an enterprise environment.
Work collaboratively with infrastructure teams and end users to identify and resolve complex problems.
Support installation, maintenance, and monitoring of network systems.
Participate in break/fix activities and new functionality deployments.
Apply advanced problem-solving and critical-thinking skills to resolve high-impact and cross-functional issues independently.
Maintain current knowledge of networking and security best practices.
Develop comprehensive network documentation using Microsoft Visio and related tools.
Participate in an on-call rotation.
Provide in-team mentoring and technical guidance as needed.
Qualifications
Required Skills & Experience
Minimum of 1-5 years of study toward Cisco Certified Network Associate (CCNA) certification.
2-4 years of in-depth experience troubleshooting practical networking systems.
Strong knowledge of LAN, WAN, firewalls, routers, PCs, and printers.
Comprehensive understanding of network services and protocols, including TCP/IP, OSPF, and EIGRP.
Ability to analyze and evaluate networks, identify issues, and implement effective solutions.
Ability to independently plan, implement, and engineer intermediate- to advanced-complexity network solutions using Cisco equipment.
Ability to create comprehensive technical documentation using Visio and related tools.
Strong problem-solving, critical-thinking, and analytical skills.
Ability to resolve complex technical issues independently.
Knowledge of networking and security best practices.
HIPAA knowledge preferred.
In-team mentoring experience preferred.
Strong communication, customer service, teamwork, and interpersonal skills.
Ability to manage multiple priorities and work effectively in a team environment.
Self-directed, flexible, adaptable, and committed to continuous learning.
Required Certification & Licensure
Working Conditions
Position may be based in a hospital or ambulatory/mobile imaging setting. Exposure to radiation, high-voltage equipment, and infectious diseases is possible with appropriate safety precautions. Position may require assisting with patient transfers and moving equipment.
Why work at OpTech?
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today!
By submitting your application, you acknowledge that recruiting technologies, including AI-assisted tools, may be used to support candidate evaluation, sourcing, matching, and communications.
OpTech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.