Network Engineer Project Lead | Cisco, Aruba, Juniper & Fortinet

Network Operations And Infrastructure Support

Preferred Education/Experience: Requires a bachelor's degree or equivalent work experience Preferred Certifications: CCNA, CCNP, JNCIA, JNCIS/JNCIP, ACNT, ACSA, ACMA, FCA, FCP Required Experience And Skills: 2+ years of experience with enterprise network technologies, including switching, routing, wireless networking, and TCP/IP protocols 2+ years of experience configuring, monitoring, and troubleshooting Cisco, Juniper, Aruba, and Fortinet network devices 2+ years of experience diagnosing and resolving network connectivity, performance, and security-related issues using standard troubleshooting methodologies and tools 2+ years of experience with network security, including firewalls, VPNs, access controls, and security best practices 2+ years of experience installing, configuring, and supporting network infrastructure equipment, including field deployment activities such as racking, stacking, cabling, and testing. 2+ years of experience maintaining technical documentation, network diagrams, and operational records 2+ years of experience with routing protocols and technologies such as OSPF, BGP, VLANs, spanning tree, and high-availability architectures Additional Skills/Duties: Strong analytical, problem-solving, and customer service skills Ability to communicate technical information effectively and work collaboratively with technical teams, vendors, and stakeholders Ability to work independently, prioritize tasks, and respond effectively in a fast-paced operational environment Experience mentoring junior technical staff and providing technical leadership during operational incidents Ability to participate in an on-call rotation and perform occasional after-hours Maintenance and incident response activities. On-campus response may be required Preferred Experience And Skills: Experience supporting large-scale enterprise or higher education network environments Experience with wireless network administration and troubleshooting in dense-user environments Experience supporting network security technologies, including firewalls, VPNs, network access control (NAC), and multi-factor authentication solutions Familiarity with network monitoring, logging, and performance management tools Experience with network automation, scripting, or infrastructure management tools (e.g., Python, Ansible, APIs) Experience performing network upgrades, migrations, and lifecycle replacement projects Experience working in ITIL-based operational environments, including incident, problem, and change management processes Desired Skills And Experience 2+ years of technical writing experience in positions requiring the development of structured written materials and visual aids Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency Ability to interact with project team members, management, and agency departments and to build out required sections in the RFP Attention to detail to avoid missing requirements that can disqualify a bid Experience with procurements for state agency Experience working with SharePoint and other typical project management tools, including Visio, PowerPoint, MS Project, Word, Access and Excel Ability to create and document key project management requirements Superb communications skills (written and oral) Effective listener Willingness and ability to effectively engage with people and organizations; ability to get people with competing, diverse interests to work together Experience in Medicaid or other healthcare claims system(s) IT projects preferred, but not mandatory Must be able to manage multiple high profile, high priority projects at one time Scope Of The Project: This position is designated as an on-site role and requires regular physical presence at university facilities. Daily Duties /Responsibilities: Network Operations and Infrastructure Support Monitor, maintain, and support enterprise wired and wireless network infrastructure, including switching, routing, and connectivity services across campus environments to ensure availability, reliability, and performance. Perform field installation and deployment of network equipment, including configuring, racking, stacking, cabling, and testing switches. Incident Response and Problem Resolution Diagnose, troubleshoot, and resolve network issues through monitoring, analysis, and root cause investigation. Investigate and resolve network incidents through remote analysis and field-based troubleshooting, including testing network equipment, validating configurations, and coordinating repairs to maintain service availability. Escalate complex issues as appropriate and participate in on-call support activities to ensure continuity of services. Network Maintenance and Service Improvement Perform routine maintenance activities, including system upgrades, patching, configuration changes, and performance optimization efforts while minimizing service interruptions and adhering to operational best practices. Documentation, Collaboration, and Customer Support Maintain accurate operational documentation, network diagrams, incident records, and runbooks. Collaborate with network engineering and architecture, security, infrastructure teams, vendors, and stakeholders to support reliable technology services and communicate technical information effectively. Network Security and Access Services Administration Support and maintain network security technologies, including firewalls, VPNs, and related security controls. Assist with troubleshooting and responding to security-related incidents in accordance with established procedures and standards.

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**