Role: Network Engineer
Location: New York NY (Onsite)
Duration: Fulltime
This position will handle escalated incidents, perform root cause analysis of any problems that may arise out of IRs and/or proactive needs for business. The candidate, also must be flexible to work in 24 * 7 environments
Responsibilities:
- Design, implement and transition firewalls, switches, access points, and other network solutions to meet the needs of customers.
- Troubleshoots LAN/WAN, SD-WAN, routing, switching, VPN, firewall, and VoIP equipment, including a broad range of devices (Predominantly Fortinet).
- Develop and maintain technical deliverables including network assessments, capacity planning, detailed design documents, implementation/test plans configuration templates and scripts.
- Perform root cause analysis of critical outage and incidents.
- Maintain up-to-date industry certifications.
- Understand business requirements and design solutions accordingly
- Resolve incidents, escalate to management and vendors if necessary
- Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs
- Should have knowledge of Web-Proxy environment like Zscaler, McAfee Web proxy.
- Ensure service performance expectations are met with service levels and quality Raise/escalate any service-related issues and risks to management
- Provide guidance and support to team members
Minimum Qualifications
- Professional expert level certification for Fortinet FCSS, Fortinet FCP Fortinet NSE-4-8Strong understanding of routing protocols and network technologies (e.g., eBGP, iBGP, OSPF, IPSEC, trace route, Netflow).
- Advanced, hands-on experience with Fortinet products: FortiGate,FortiManager, Fortinet Secure SDWAN, FortiAnalyzerexperience with network switches, firewalls, and wireless access points.Professional or Expert level network certification is required.
- Fortinet FCSS, Fortinet FCP, Fortinet NSE 4-8Professional or Expert level network certification is preferred.
- (Cisco, Checkpoint)Must have extensive experience designing, configuring, and managing enterprise-grade firewall solutions, with proficiency in network security architectures.
- Must understand routing protocols and network technologies (e.g., eBGP, iBGP, OSPF, IPSEC, trace route, Netflow).
- Must have expertise in LAN/WAN administration, including configuring DHCP, DNS, VLANs, NAT, wireless technologies, and switches, with strong proficiency in network security integration.
- Required expertise in network engineering and security firewall architecture; proficiency with Zero Trust frameworks is a bonus.
- Essential to author and adhere to defined network processes and procedures.
- Should produce accurate network diagrams and detailed design documentation for implementation; proficiency with Visio is highly desired.
- Required to have expertise in architecting, designing, and troubleshooting complex LAN/WAN network solutions; proficiency with SD-WAN networking is preferred.
- Essential to demonstrate experience designing and deploying multi-site network environments with VLANs, MPLS, SSL, and IPSEC.
- Required to maintain up-to-date expertise in modern security threats and defenses, integrating security into network designs; proficiency with NIST CSF or similar standards is highly desired.
- Strong analytical and problem-solving skills.
- Ability to work both independently and as part of a broader team to achieve objectives.
- Able to clearly communicate detailed technical concepts in both oral and written formats.
- Proven track record in guiding clients through the evaluation and selection of technical solutions to address business requirements in a consultative manner.
- Experience with Pulse Secure Access Gateway. Hands on-experience with Citrix NetScaler ADC Load balancers.
- Must be willing to travel when needed.