This position provides technical consulting support on projects and manages vendor on the implementation of services, and/or manages system issues related to IT infrastructure environments, which includes: - Ordering and tracking implementation of services (adds/moves/changes) for Supply Chain Solutions (SCS) and Dedicated Transportation Solutions locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware and software, printers, hand-held computers, scanner guns, and any other devices utilized throughout the network.