Role Title: Network Engineer - Intermediate Level
Location: ONSITE- Draper, UT
Duration: 6 months
Job Summary
We are looking for an experienced Network Engineer to support enterprise network operations, troubleshooting, maintenance, and implementation activities.
The ideal candidate should have strong hands-on experience with Cisco routers and switches, Palo Alto firewalls, and enterprise wireless networks.
The engineer will also provide network support for conference rooms, audio/video systems, and collaboration technologies such as Microsoft Teams Rooms and Cisco Webex.
Key Responsibilities
- Support and troubleshoot enterprise LAN/WAN and wireless infrastructure.
- Configure and maintain Cisco routers, switches, VLANs, trunks, STP, and routing.
- Support Palo Alto firewalls, including security policies, NAT, VPN, and troubleshooting.
- Troubleshoot enterprise Wi-Fi, wireless access points, authentication, roaming, and connectivity.
- Perform network diagnostics using Wireshark, packet captures, ping, traceroute, SNMP, and syslog.
- Troubleshoot conference room A/V connectivity, displays, video conferencing devices, and network endpoints.
- Support Microsoft Teams Rooms, Cisco Webex, Crestron, Poly, and Logitech technologies.
- Troubleshoot latency, jitter, packet loss, bandwidth, QoS, and multicast issues.
- Perform network upgrades, configuration changes, and routine maintenance.
- Maintain network diagrams, device inventory, and technical documentation.
- Collaborate with infrastructure, security, desktop, telecom, facilities, and A/V teams.
- Participate in incident management, root-cause analysis, and change management.
Required Skills
- 7-10 years of enterprise network engineering/support experience.
- Strong hands-on Cisco routing and switching experience.
- Hands-on Palo Alto firewall experience.
- Strong knowledge of TCP/IP, DHCP, DNS, VLANs, subnetting, NAT, VPN, STP, routing, and QoS.
- Enterprise Wi-Fi troubleshooting experience.
- Experience troubleshooting A/V and video conferencing equipment.
- Knowledge of network monitoring and troubleshooting tools.
- Ability to independently resolve L2/L3 network issues.
- Strong communication and documentation skills.
Preferred Skills
- CCNA or equivalent Cisco networking experience.
- PCNSA/PCNSE certification.
- Cisco Wireless LAN Controller (WLC) and Catalyst Wireless.
- Microsoft Teams Rooms, Cisco Webex, Crestron, Poly, or Logitech.
- SolarWinds, Cisco Catalyst Center, PRTG, or Dynatrace.
- ITIL Incident, Problem, and Change Management experience.