Please Note:
- It is 100% onsite at Missoula Fire Laboratory, Montana
- Timings : 8 hours a day.
Job Summary:
We are seeking a full-time Network Engineer to manage the day-to-day operations, service desk, and IT infrastructure of the Missoula Discovery Network. You will be primarily based on-site at the Missoula Fire Lab to ensure network availability, security, and compliance with the Authority to Operate (ATO).
Key Responsibilities:
- Service Desk Operations: Manage help desk support procedures, assist users with network access, and unlock user accounts.
- Infrastructure Management: Install, configure, manage, and troubleshoot hardware and software associated with the Discovery Network.
- Network Maintenance: Complete applicable OS updates, review security advisory alerts, and perform root cause analysis troubleshooting.
- Security & Compliance: Ensure systems are scanned and remediated per USDA policy, conduct quarterly log audits, and maintain software/hardware inventories.
- Monitoring & Communication: Notify stakeholders of outages via email and Microsoft Teams, and continuously monitor environment performance.
- Account Management: Perform user account reviews for privileged accounts quarterly and non-privileged accounts yearly.
Requirements
Qualifications:
- Proven experience in network administration, help desk support, and IT infrastructure troubleshooting.
- Familiarity with maintaining active directories, DNS entries, and VLAN/subnet configurations.
- Cisco Certified Field Technician (Highly Preferred).
- CompTIA Security+ (Highly Preferred).
- CompTIA Network+ (Highly Preferred).
- Must be eligible to obtain and maintain a USDA LincPass (HSPD-12 PIV card).