IDR is seeking a Network Engineer to join one of our top clients for an opportunity in Charlotte, North Carolina. In this role, you’ll provide hands-on support for a Cisco-based network environment in a customer setting, helping maintain stable and secure connectivity for day-to-day operations. This is a great opportunity to work with an established organization and contribute to critical infrastructure support in a hybrid environment.
Position Overview for the Network Engineer:
- Provide day-to-day network support, including troubleshooting, incident response, and service restoration
- Configure, support, and maintain Cisco switching and routing equipment in a production environment
- Assist with network changes and implementation activities while following standard change control processes
- Document configurations, troubleshooting steps, and work performed to support operational consistency
- Collaborate with cross-functional teams and escalate complex issues as needed to maintain network stability
Requirements for the Network Engineer:
- CCNA-level knowledge with hands-on Cisco switching and routing experience in a production environment
- Experience troubleshooting VLANs, trunk ports, and inter-VLAN connectivity in enterprise networks
- Strong incident troubleshooting skills, including isolating issues across switching, routing, and IP configuration
- Ability to work in a hybrid environment with onsite presence multiple days per week
- Strong documentation skills and experience working within structured operational processes (ticketing/change control)
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.