Network Engineer 2

The Network Engineer 2 is responsible for the design, implementation, validation, and support of wired and wireless network infrastructures supporting Nihon Kohden patient monitoring solutions. This position develops network system designs, implementation documentation, and wireless coverage plans utilizing Juniper Mist, Ekahau, Visio, CAD floor plans, installation guides, and other engineering tools. The Network Engineer II partners with Project Management, Sales, Design Engineering, Field Technicians, and customer IT personnel to deliver network infrastructure projects from design through implementation, documentation, and ongoing customer support while ensuring adherence to approved standards, best practices, and project timelines.

Essential Functions and Main Duties

• Design wired and wireless network infrastructures for Nihon Kohden patient monitoring systems, including network topology diagrams, switch configurations, wireless heat maps, implementation documentation, and installation requirements.
• Review assigned projects with Project Management and customer stakeholders to understand project scope, communicate installation requirements, develop implementation plans, and ensure project readiness.
• Perform network infrastructure assessments and wireless site surveys, including Ekahau predictive and validation surveys, practical WLAN transmitter testing, and evaluation of existing customer network environments for new installations and upgrade projects.
• Configure, validate, and stage network equipment prior to shipment, order required installation materials, and ensure all hardware is prepared in accordance with approved engineering standards.
• Coordinate and perform onsite network installations, upgrades, and cutovers, validate network connectivity and system performance, provide go-live support, and create post-installation documentation and network installation reports.
• Collaborate with Project Management, Sales, Design Engineering, Field Technicians, and customer IT personnel to resolve technical issues, communicate project status, and ensure successful project execution while maintaining professional customer relationships.
• Provide remote technical support and troubleshooting for deployed customer network infrastructures and assist cross-functional teams in resolving customer network and connectivity issues.
• Mentor junior Network Engineers, maintain accurate engineering documentation, adhere to company policies and standards, and perform other duties as assigned.

QUALIFICATIONS

Education / Certification / Experience Required

• Bachelors degree in engineering or related discipline
• Associate level Cisco/Juniper network certification in area of focus
• 5+ years of experience in network/wireless planning, design and configuration
• Extensive knowledge of deploying network and wireless equipment
• Level and compensation depend on location, experience, education and skills

Competencies Required

• Strong oral and written communications skills with external customers
• Well organized, attention to detail
• Willingness to assist others
• Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
• Able to work effectively both independently and in a collaborative team environment

Working Conditions

Schedule: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday-Friday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company's discretion. The primary working environment will be a home office with up to 80% of time in customer/hospital site facilities.

On-Call Support: Participate in a 24/7 on-call rotation, responding to critical incidents within established response time expectations.

Physical: Generally, may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 50 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, and color vision. More specific details may be provided as needed or requested.

Travel: Approximately 80%

Access to Customer Sites: It is an essential function of this position to perform duties in healthcare facilities, and to achieve the necessary vendor credentialing. As part of this process, it is typically required to provide proof of vaccinations (including for COVID-19), and related personal medical information, and to comply with other criteria as needed to be able to work at customer sites. Typical vendor credentialing expenses will be paid/reimbursed by the Company.

Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices.

Nihon Kohden America complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at HREmployeeServices@nihonkohden.com.