Highlights
This role will primarily focus on network operations, firewall administration, incident response, and operational support during overnight hours, while also contributing to strategic engineering initiatives involving automation, monitoring, alerting, and platform integrations. The ideal candidate will possess a blend of networking expertise, cloud knowledge, and programming skills, with the ability to troubleshoot complex infrastructure issues and collaborate effectively across engineering, development, and IT service management teams.
Numbers & Facts
| Location | Philadelphia, PA (Remote) |
| Industry | Computer Software |
| Company Size | 20 to 49 employees |
| Year Founded | 2014 |
| Website | http://www.tekfortune.com/ |
Description
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
Role: Network & Cloud Operations Engineer
Location: Remote
Network & Cloud Operations Engineer (2nd Shift, Sun-Thurs)
Position Summary
We are seeking a Network & Cloud Operations Engineer to support a large-scale enterprise infrastructure environment. This role will primarily focus on network operations, firewall administration, incident response, and operational support during overnight hours, while also contributing to strategic engineering initiatives involving automation, monitoring, alerting, and platform integrations.
The ideal candidate will possess a blend of networking expertise, cloud knowledge, and programming skills, with the ability to troubleshoot complex infrastructure issues and collaborate effectively across engineering, development, and IT service management teams.
Key Responsibilities
Operations & Incident Management (60-70%)
Networking
For more information and other jobs available please contact our recruitment team at
Role: Network & Cloud Operations Engineer
Location: Remote
Network & Cloud Operations Engineer (2nd Shift, Sun-Thurs)
Position Summary
We are seeking a Network & Cloud Operations Engineer to support a large-scale enterprise infrastructure environment. This role will primarily focus on network operations, firewall administration, incident response, and operational support during overnight hours, while also contributing to strategic engineering initiatives involving automation, monitoring, alerting, and platform integrations.
The ideal candidate will possess a blend of networking expertise, cloud knowledge, and programming skills, with the ability to troubleshoot complex infrastructure issues and collaborate effectively across engineering, development, and IT service management teams.
Key Responsibilities
Operations & Incident Management (60-70%)
- Monitor and support enterprise network infrastructure during overnight operations.
- Troubleshoot network connectivity, security, and firewall-related incidents.
- Implement and validate firewall changes in accordance with change management processes.
- Participate in bridge calls and incident response activities, coordinating with offshore support teams and stakeholders.
- Analyze and resolve production issues impacting application and infrastructure availability.
- Review logs, alerts, and monitoring data to identify root causes and recommend corrective actions.
- Escalate critical issues appropriately and provide clear operational status updates.
- Partner with software development teams to improve monitoring, alerting, and operational tooling.
- Support projects involving API integrations and enterprise service management platforms such as ServiceNow.
- Contribute to automation efforts focused on operational efficiency and incident reduction.
- Assist with cloud infrastructure initiatives and platform enhancements.
- Participate in design discussions and implementation of monitoring and observability solutions.
- Support ongoing modernization efforts and operational excellence initiatives.
- 3+ years of experience in Network Operations, Infrastructure Engineering, Cloud Operations, or a related field.
- Experience supporting enterprise firewall environments, preferably Palo Alto Networks.
- Strong understanding of networking fundamentals, including:
- TCP/IP
- DNS
- Routing and Switching
- VPNs
- Load Balancing
- Network Troubleshooting
- Experience working within AWS or another major cloud platform (Azure or GCP).
- Proficiency in Python or another scripting/programming language.
- Experience supporting production incidents and participating in bridge calls.
- Ability to troubleshoot issues across infrastructure, network, and application layers.
- Strong communication skills and ability to work with globally distributed teams.
- Willingness to work a night shift schedule.
- Experience with ServiceNow integrations or ITSM processes.
- Exposure to APIs, automation frameworks, and infrastructure tooling.
- Familiarity with observability, monitoring, and alerting platforms.
- Understanding of AI-enabled operational tools and emerging AI technologies.
- Experience working in highly regulated enterprise environments.
- Exposure to DevOps, SRE, or Platform Engineering practices.
Networking
- Palo Alto Firewalls
- Network Security
- Routing & Switching
- VPN Technologies
- DNS
- TCP/IP
- Troubleshooting & Incident Response
- AWS (preferred)
- Azure or GCP
- Cloud Infrastructure Operations
- Python
- Scripting and Automation
- REST APIs
- System Integrations
- ServiceNow
- Monitoring & Alerting Platforms
- Log Analysis Tools
- The ideal candidate is a technically versatile engineer who enjoys both operational support and project-based engineering work. They have a solid networking foundation, understand cloud infrastructure, can write scripts to automate tasks, and are comfortable collaborating with software engineers to improve monitoring and operational processes. Experience supporting overnight operations and managing firewall-related activities within a fast-paced enterprise environment is highly desirabl
For more information and other jobs available please contact our recruitment team at
careers@tekfortune.com
. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/.About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.