Job Description
Department: IMTO
Sub-Department: Network & Security
Pay Grade: 111
FLSA Status: Exempt
Employment Status: Full Time
Reports to: Senior IT Manager – Network & Security
Supervises: N/A
Minimum Starting Salary: $55,867.50
Work Hours: Typically Monday - Friday 8am-4:30pm, 1 hour unpaid duty-free lunch, 7.5 hours per day, 37.5 per week, work hours beyond the hours listed maybe required
Work Location: This position works onsite at 1 Courthouse Square, Carlisle, PA 17013, the selected candidate must be within a reasonable driving distance to and from this location to respond to potential daily onsite network needs, the ability to work a hybrid remote/onsite schedule is available after 6 months of successful job performance
Job Summary:
Responsible for maintaining, supporting, and improving the county’s wired and wireless network infrastructure. Assists with network connectivity projects, hardware installation, troubleshooting, and operational support for county departments.
Essential Job Functions:
- Configure, install, and maintain wired and wireless LAN/WAN infrastructure, including switches, routers, firewalls, access points, ethernet and fiber cabling and other network equipment.
- Monitor network traffic to ensure optimal performance and troubleshoot network-related hardware and software in response to customer or departmental needs.
- Provide Tier 2 technical support to resolve network-related issues and collaborate with IT teammates.
- Evaluate and recommend network technologies, tools, and improvements to enhance system reliability and performance.
- Participate in training, seminars, and meetings as required.
- Answers department phones and assists with general IT support when needed.
- Work with the Bureau of Elections in support of Election Day processes.
- Perform other related duties and assignments as required.
Minimum Requirements to Perform the Work:
Education:
- Associate’s degree in Information Technology, Network Administration, Computer Science, or related field is required.
- Bachelor’s degree preferred but not required.
- Certifications or 5-10 years of work experience in technical support or information technology will be considered in lieu of a college degree.
Work Experience:
- 2-4 years of work experience in information technology.
- Strong understanding of TCP/IP networking concepts including routing, switching, VLANs, ACLs, ethernet, and fiber cabling standards, etc.
Company Description
Mission Statement:To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation.
We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!
TECHNOLOGY SUPPORT/ISSUES WITH APPLYING:
If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at support@keldairhr.com or Cumberland County Human Resources at humanresources@cumberlandcountypa.gov.
EMAIL CONFIRMATION:
If you do not receive a confirmation email within minutes of your job application submission, please check your email junk and or spam folders.
Benefits
Medical Benefits:
- Capital Blue Cross Medical Insurance
- Health Savings Account
- Wellness program with wellness incentives
- Capital Blue Cross Vision Insurance
- United Concordia Dental Insurance
Retirement Benefits:
- County Retirement Pension
- 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
- Fully vested after 5 years of credited service
- Normal Retirement Options:
- Age 55 with 20 years of credited service
- Age 60 with any amount of credited service
- Voluntary 457b Deferred Compensation Plan
- Military Time Buy Back Options
Paid Time Off:
- Vacation
- 10 days per year, accrued per pay period (Non-Exempt)
- 15 days per year, accrued per pay period (Exempt)
- Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
- Personal
- 3 Personal days per year, pro-rated based on starting date
- Sick
- 5 Sick days per year, pro-rated based on starting date
- 12 Paid County Holidays
- No waiting period to receive paid holidays
Additional Benefits:
- Educational Assistance
- 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
- Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met
- Employee Assistance Program
- Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
- Flexible Spending Account
- Dependent Care Account
- Short Term Disability
- Long Term Disability
- Life Insurance