Role: Engineer
Required Skills: Cisco Network
Qualification: BACHELOR OF COMPUTER SCIENCE
Experience: 8 - 15 Years
Function: TECHNOLOGY
Apply By: 2027-01-01
Must-Have Technical and Functional Skills
Enterprise IT Network
- Cisco switching: Catalyst (Layer 2/Layer 3)
- Cisco wireless: Wireless LAN Controllers (WLCs) and access points
- Firewalls: Cisco Firepower, Cisco ASA, or equivalent
- Cisco DNA Center (DNAC)
- Cisco Identity Services Engine (ISE): network access control and authentication
Core Networking
- TCP/IP, VLANs, and VXLAN
- Routing protocols, including OSPF and BGP
- NAT, access control lists (ACLs), and network segmentation
OT Awareness - Good to Have
Basic understanding of:
- IT/OT segmentation
- Industrial environments
- OT security concepts
Roles and Responsibilities
- Act as the primary subject-matter expert for IT network-related incidents.
- Perform end-to-end troubleshooting and independently resolve network issues.
- Take full ownership of high-severity and production-impacting incidents.
- Perform detailed root cause analysis and implement permanent corrective actions.
- Manage and support Cisco LAN infrastructure, including Catalyst Layer 2 and Layer 3 switches.
- Support wireless infrastructure, including WLCs, access points, and radio-frequency troubleshooting.
- Support Cisco Firepower, Cisco ASA, or equivalent firewall platforms.
- Use Cisco DNA Center for monitoring, assurance, and compliance activities.
- Administer Cisco ISE authentication, network access control, and policy enforcement.
- Proactively identify and remediate network health and performance issues.
- Work with onsite OT and plant network teams on plant network dependencies, industrial connectivity issues, and
production-impacting change coordination.
- Provide IT-side input for IT/OT segmentation and security.
- Collaborate with onsite OT and plant network teams to troubleshoot network issues affecting industrial
connectivity.
- Execute network configuration changes, upgrades, and patching during approved change windows.
- Support new deployments and site expansions.
- Perform risk assessments and prepare rollback plans for network changes.
- Track hardware and software end-of-life and end-of-support status and coordinate remediation.
- Implement and maintain network segmentation, firewall policies, and secure access controls.
- Perform vulnerability remediation, patching, and security incident investigation.
- Coordinate technical support cases with Cisco TAC and other firewall vendors.
- Create, update, and maintain network diagrams, configuration records, IP address management data, SOPs, and
runbooks.
- Maintain accurate IT service management records and support audit compliance.
Managerial Skills
- Strong ownership mindset and ability to work independently
Publication-ready Job Description Page 2
- Excellent troubleshooting and analytical skills
- Ability to manage production-critical situations under pressure
- Clear communication with IT, OT, and business stakeholders
- High discipline in documentation and change-management processes.
Salary Range: $120,000 - $130,000 per year
TCS Employee Benefit and S ummary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.