NetIQ Identity Manager (IDM) Operations Engineer

Iconma LLC

  • Chicago, IL
  • 4 days ago

    Highlights

    PKI & Certificate Operations: Direct experience handling mutual TLS (mTLS), third-party/internal CA server certificates, Java Keystores (key tool), and secure socket configurations. Security & Certificate Lifecycles: Track, renew, and install SSL/TLS server certificates, manage Java keystores/trust stores, and administer service accounts across connected endpoints.

    Numbers & Facts

    LocationChicago, IL

    Description

    Our client, a Financial company, is looking for a NetIQ Identity Manager (IDM) Operations Engineer for their Chicago, IL location.

    Responsibilities:

    • Driver Maintenance & Troubleshooting: Diagnose, update, and optimize existing NetIQ IDM drivers. Troubleshoot synchronization errors, trace logs, and communication issues across connected systems.
    • Policy Customization: Maintain and modify complex DirXML rules, event transformations, schema mapping policies, and custom scripts (XPath, ECMAScript, XSLT) within NetIQ Designer.
    • Workflow & Form Administration: Manage and troubleshoot provisioning workflows, dynamic approval forms, and role assignments within NetIQ Identity Applications (User Application).
    • Platform & Server Management: Administer the IDM engine, eDirectory backend, and connected services on RHEL. Monitor service health, start/stop daemons, and manage server-level performance.
    • Security & Certificate Lifecycles: Track, renew, and install SSL/TLS server certificates, manage Java keystores/trust stores, and administer service accounts across connected endpoints.
    • Operational & On-Call Support: Serve as an escalation engineer for operational incidents, queue tickets, and batch reconciliation failures. Provide off-hours support for scheduled changes, patching windows, and critical production outages.

    Requirements:

    • NetIQ / OpenText IDM: Demonstrated hands-on experience administering and engineering NetIQ Identity Manager 4.8 in an enterprise environment.
    • Driver Architecture: Proven expertise troubleshooting and managing diverse driver sets, specifically:
    • Active Directory (AD) Driver
    • Generic LDAP / Oracle Unified Directory (OUD) Driver
    • Mainframe Connector (RACF, ACF2, or Top Secret)
    • Loopback Drivers and custom integration interfaces
    • Advanced Policy Logic: In-depth knowledge of NetIQ Designer, DirXML Scripting, Policy Builder, XPath expressions, and ECMAScript.
    • User Application Workflows: Direct experience designing, debugging, and modifying provisioning request forms and approval workflows in Identity Applications (User App).
    • Operating System & Infrastructure: Strong command-line proficiency in Red Hat Enterprise Linux (RHEL), including file permissions, system service management, and shell navigation.
    • PKI & Certificate Operations: Direct experience handling mutual TLS (mTLS), third-party/internal CA server certificates, Java Keystores (key tool), and secure socket configurations.
    • Operational Rigor: Strong diagnostic skills using DS Trace, driver traces, and system log analysis to isolate identity synchronization faults.

    Why Should You Apply?

    • Health Benefits
    • Referral Program
    • Excellent growth and advancement opportunities

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