NCIC Assistant (MVRDA)
Salary
$22.27 - $34.55 Hourly
Location
700 N. Main St., Las Cruces, NM
Job Type
Full-time Regular
Job Number
9010 05-26 DM
Department
MVRDA Operations
Opening Date
05/13/2026
Closing Date
5/31/2026 11:59 PM Mountain
Nature of Work
Nature of Work
Application review will be conducted as determined by the Mesilla Valley Regional Dispatch Authority (MVRDA).
Fulltime, regular, non-exempt position with the Mesilla Valley Regional Dispatch Authority (MVRDA). Fulltime, regular positions are eligible for MVRDA sponsored benefits.
Position is subject to drug screening, hearing examination and a criminal background investigation in accordance with applicable State and Federal regulations and Mesilla Valley Regional Dispatch Authority policies.
This position provides the Mesilla Valley Regional Dispatch Authority (MVRDA) with a means to manage the New Mexico and National Crime Information Center through auditing, training and certification of local terminal operators and validation of all records entered with MVRDA terminal operators into both systems to ensure the integrity of crime information in compliance with federal and State regulations. If PST certified and capable, this position may assist in dispatch and call taking operations in order to maintain adequate coverage levels.
Position involves competing demands such as strict deadlines, multiple tasks, and exposure to confidential crime information. Holiday, night and weekend work may be required. Regular attendance is an essential function of this job to ensure continuity of services.
Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.
Environment Factors
Position functions primarily in an office environment with no notable environmental hazards or factors.
Physical Factors
Light physical demands, mostly desk work
Work Situation Factors
Position involves competing demands, performing multiple tasks, working to deadlines, maintaining confidentiality and responding to agency requests as needed. Position includes shift work outside of normal business hours with potential for overtime as necessary. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and Mesilla Valley Regional Dispatch Authority policy.
Fulltime, regular, non-exempt position with the Mesilla Valley Regional Dispatch Authority (MVRDA).
Fulltime, regular positions are eligible for MVRDA sponsored benefits.
Duties and Responsibilities
Performs other job-related duties as assigned.
Minimum Qualifications
Education:
High School Diploma, GED or equivalent.
Experience:
Three (3) years experience in public safety area, three (3) years hands-on experience with NCIC.
Preferred experience includes two (2) years in Computer Aided Dispatch (CAD) or 911 protocol software and
Licenses and/or Certifications Required
Valid NM driver license or equivalent issued by another state. Must obtain the following licensure/certifications within 6 months of hire: NCIC TAC certification. Must obtain the following licensure/certifications within twelve (12) months of hire: New Mexico Law Enforcement Accredited Instructor Certification.
Licenses and/or Certifications Preferred
New Mexico Public Safety Telecommunicator; Emergency Medical Dispatch (EMD); CPR certification(s).
Knowledge, Skills, and Abilities
Knowledge of: Microsoft Office Suite or related software; modern office practices and procedures; Preferred knowledge of Computer-Aided Dispatch (CAD) system and other 911 protocol software such as Emergency Medical Dispatch (EMD), Law Enforcement Dispatch (LED) and Fire Dispatch (FD); E-911 and Public Safety Dispatch systems, operations, and policies and procedures. Must be knowledgeable in NCIC rules, regulations, and operating procedures.
Skills in: Operation of the listed tools and equipment; skill in verbal and written communications, interpersonal skills; diplomacy; strong analytical and problem-solving skills, decision-making skills; accuracy and attention to detail in work performed; independent thinking; organizational skills; and time management skills with a proven ability to meet deadlines.
Ability to: Communicate clearly and concisely, both orally and in writing; ability to effectively communicate with internal and external agencies; follow oral and written instructions and guidelines; perform tactfully and proficiently under stress; analyze data and write reports; organize and conduct training programs; organize and prioritize numerous tasks; and maintain strict confidentiality.
To view a summary of benefits offered by the City of Las Cruces,
Benefits - Home
01
I understand and accept that the position I am applying for is with the Mesilla Valley Regional Dispatch Authority (MVRDA) and not the City of Las Cruces. If hired, I will be a MVRDA employee and not a City of Las Cruces employee.
02
Do you have the required High School Diploma, GED or equivalent? (If you fail to include this information under the education section of your application, you may be disqualified from the process.)
03
Do you have the required three (3) years experience in public safety area, including two (2) years experience in Computer Aided Dispatch (CAD) or 911 protocol software and three (3) years hands-on experience with NCIC? (If you fail to include this information under the Work Experience section of the application, you may be disqualified from the selection process.)
04
Do you have a valid drivers license?
05
I understand and accept that the position I am applying for requires that I obtain the following certifications within six (6) months of hire: New Mexico Public Safety Telecommunicator; Emergency Medical Dispatch (EMD); CPR certification(s); and New Mexico Notary Public. Must obtain the following licensure/certifications within twelve (12) months of hire: New Mexico Law Enforcement Accredited Instructor Certification.
06
Indicate if you possess a current certification from the following list (choose all that apply):
Required Question
Employer City of Las Cruces
Address P.O. Box 20000
Las Cruces, New Mexico, 88004
Phone 575-528-3100
575-528-3100
Website http://www.lascruces.gov