NCDOT - Technical Specialist- Mid Level

Skill Required /Desired Amount of Experience Extensive experience as a Business Analyst, Application Trainer, or Quality Assurance Analyst Required 8 Years Strong analytical and conceptual skills Required 8 Years Strong written and verbal communication skills Required 8 Years Excellent organizational and presentation skills Required 8 Years Experience as a SharePoint Business Analyst Required 8 Years Extensive experience with Microsoft SharePoint as a designer Required 8 Years SharePoint design, testing, and training expertise (lists, libraries, content types) Required 8 Years Proven experience evaluating and re-engineering business processes Required 8 Years Proven ability to write clear and concise technical training materials and documentation Required 8 Years Extensive knowledge of the full application development life cycle Required 8 Years . The contractor will design, support, and continuously improve the SharePoint and web-based solutions that power the Permits and District Offices tools including translating business requirements into well-defined user stories, prototyping and building the Permits (virtual/help) agent and related workflows, testing and debugging deliverables, and training users on new processes and systems.

NCDIT-T Web Services ECM is seeking a Technical Specialist Mid-Level to support the NCDOT s Permits and District Offices business processes as a solution design lead.

The max Rate $$.$$ for this position is $$.$$/hour.

NCDIT-T Web Services ECM is seeking a Technical Specialist Mid-Level to support the NCDOT s Permits and District Offices business processes as a solution design lead.

The contractor will design, support, and continuously improve the SharePoint and web-based solutions that power the Permits and District Offices tools including translating business requirements into well-defined user stories, prototyping and building the Permits (virtual/help) agent and related workflows, testing and debugging deliverables, and training users on new processes and systems. This role functions in a lead capacity for the design and ongoing enhancement of these tools, consulting directly with business clients to re-engineer and streamline their processes.

The ideal candidate has 8+ years of relevant experience and proven expertise as a Business Analyst/Solution Designer working with custom SharePoint solutions, Power Platform workflows, and enterprise-level content management. Success requires advanced skills in business process re-engineering, requirements translation, Software Development Life Cycle/Agile methodology, quality assurance, and system integration, along with the ability to independently lead the design, support, and continuous improvement of mission-critical tools and to provide direction and mentorship to junior-level technical staff with minimal supervision. Familiarity with NCDOT's Permits, District Offices, and Transportation Life Cycle business processes is critical to perform at this level.

Key Responsibilities:

• Designs and builds custom SharePoint and web-based solutions for the Permits and District Offices tools.
• Gathers requirements from business clients and translates them into user stories for the Development Team.
• Prototypes, tests, and debugs applications and processes, including the Permits virtual/help agent.
• Prioritizes and tracks work items to ensure timely, high-quality delivery.
• Re-engineers business processes and identifies quick wins for District Offices and legislative fee prep.
• Tests deliverables and develops training materials and documentation for new processes and systems.
• Leads and mentors junior-level technical staff, providing direction, guidance, and oversight on design and development tasks.
• Supports and continuously improves the live Permits and District Offices tools across stakeholders, developers, and end users.

Preferred:

• Demonstrated success in balancing customer needs with organizational policies, constraints, and project goals
• Experience in providing technical guidance and mentorship to junior technical staff
• Knowledge of NCDOT Permits processes and District Office operations
• Knowledge of NCDOT s Transportation Life Cycle business processes

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Extensive experience as a Business Analyst, Application Trainer, or Quality Assurance Analyst	Required	8	Years
Strong analytical and conceptual skills	Required	8	Years
Strong written and verbal communication skills	Required	8	Years
Excellent organizational and presentation skills	Required	8	Years
Experience as a SharePoint Business Analyst	Required	8	Years
Extensive experience with Microsoft SharePoint as a designer	Required	8	Years
SharePoint design, testing, and training expertise (lists, libraries, content types)	Required	8	Years
Proven experience evaluating and re-engineering business processes	Required	8	Years
Proven ability to write clear and concise technical training materials and documentation	Required	8	Years
Extensive knowledge of the full application development life cycle	Required	8	Years

Questions

No.	Question
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	Please list candidate s email address.
Question3	Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.
Question4	Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question5	Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement?
Question6	Candidates submitted above the Rate $$.$$ of $$.$$ will not be considered. Do you accept this requirement?
Question7	Payment for all approved hours will be paid at the straight hourly Rate $$.$$ regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
Question8	Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?