About the Role
National Technical Sales Representative – Shower Systems / Emser Essentials
Location: Hybrid (Remote / Field-Based with National Travel)
Reports To: VP of Marketing and Channel Management
Position Summary Emser Tile is seeking a highly motivated and technically skilled National Technical Sales Representative to drive growth and adoption of the Emser Essentials product portfolio, with a primary focus on Shower System solutions. This hybrid role blends technical expertise, sales execution, and product development support, serving as a key liaison between field sales, customers, marketing and internal stakeholders. The ideal candidate will possess strong installation knowledge, a passion for education, and the ability to translate technical product features into meaningful value for customers and internal teams.
Responsibilities
- Sales & Business Development
- Drive national sales growth for the Shower System category, with additional support for broader Emser Essentials brands
- Partner with Sales and Marketing teams to identify opportunities and expand market penetration
- Support branch teams and customers with technical selling strategies and product positioning
- Contribute to revenue growth through consultative, solution-based selling
- Technical Training & Education
- Lead national and regional training initiatives, both in-person and virtual, for Emser branches, sales teams, and customers
- Serve as the subject matter expert for Shower System technical applications and installation best practices
- Ability to identify, troubleshoot and problem solve installation questions, issues, and potential failures in the field
- Develop and deliver engaging educational content to ensure consistent product knowledge across the organization
- Product Development & Technical Support
- Assist the Setting Materials Merchant in the creation and refinement of installation guides, technical specification sheets, and product packaging.
- Work alongside Setting Materials Merchant and Supply Chain teams to align product offerings with market needs
- Provide feedback from the field to support continuous product improvement
Qualifications
- Proven experience in tile installation, construction, or related technical field
- Certified Tile Installer (CTI)
- Membership with NTCA (National Tile Contractors Association) highly desirable
- Prior experience in technical sales or training within flooring, tile, or building materials industry
- Strong communication and presentation skills
- Ability to travel nationally as needed
Required Skills
- Ability to identify, troubleshoot and problem solve installation questions, issues, and potential failures in the field
- Strong communication and presentation skills
- Ability to perform hands-on demonstrations involving tools and installation materials
- Ability to use standard office equipment and computer systems
- Must have shower/Bath kitchen tile installation experience!
Preferred Skills
- Certified Tile Installer (CTI)
- Membership with NTCA (National Tile Contractors Association) highly desirable
- Prior experience in technical sales or training within flooring, tile, or building materials industry
Pay range and compensation package
- Compensation- Competitive base salary plus bonus structure primarily tied to Shower System sales, with additional incentives tied to Emser Essentials product performance
Responsibilities
- Travel Requirements
- Frequent national travel required, including job site visits, branch support, and customer training
- Expected travel 50–75%, including overnight stays as needed
- Physical Requirements
- Ability to stand, walk, and move for extended periods during job site visits and training sessions
- Ability to lift and carry materials or product samples (typically 25–50 lbs. but up to 70lbs)
- Ability to perform hands-on demonstrations involving tools and installation materials
- Ability to bend, kneel, reach, and work in active construction environments
- Ability to travel frequently by car and air
- Ability to use standard office equipment and computer systems