National Strategic Relationship Manager

This pivotal role centers on customer retention, portfolio performance, and delivering an exceptional experience, while coaching and holding strategic territory managers accountable across the region. Our client is seeking a seasoned National Relationship Manager to oversee and elevate a portfolio of top-tier accounts featuring larger credits and white-glove customers.

#WeAreHiring: National Agricultural Relationship Manager

Are you ready to lead and manage high-value, strategic customer relationships in the financial services sector? Our client is seeking a seasoned National Relationship Manager to oversee and elevate a portfolio of top-tier accounts featuring larger credits and white-glove customers. This pivotal role centers on customer retention, portfolio performance, and delivering an exceptional experience, while coaching and holding strategic territory managers accountable across the region.

**Key Responsibilities:**
- Manage approximately 20–30 strategic, high-value customer relationships as the primary point of contact.
- Develop deep insights into clients’ business operations, financials, and long-term goals to tailor strategic account plans.
- Drive retention initiatives and lead annual renewal negotiations, ensuring pricing and terms align with business objectives.
- Collaborate closely with Credit, Legal, Operations, and internal teams to provide seamless service.
- Monitor portfolio performance and risk, proactively addressing issues and elevating concerns.
- Support adoption of customer-facing technologies to enhance engagement.
- Maintain precise CRM records with detailed activity, forecasts, and opportunity tracking.
- Coach and oversee regional strategic territory managers, ensuring accountability and alignment with company strategies.

**What You Bring:**
- 7+ years in relationship management, commercial lending, agricultural finance, or related customer-facing roles.
- Strong command of financial statements, commercial lending, and client management.
- Exceptional communication, negotiation, and interpersonal skills paired with sound business judgment.
- Proven track record building enduring relationships with executive-level clients and business owners.
- Highly organized with the ability to juggle multiple high-profile accounts confidently.
- Proficiency with CRM systems, preferably HubSpot, and Microsoft Office Suite.

**Preferred Qualifications:**
- Bachelor’s degree in Business, Finance, Agriculture, or a related field.
- Experience managing large, complex customer relationships.

**Benefits:**
- 401(k) match
- Full Vehicle package (vehicle included)

Step into a leadership role where your expertise in managing strategic accounts drives client success and business growth. If you’re passionate about delivering white-glove service and fostering long-term partnerships, this is the opportunity for you!

Apply directly or send your resume to:

Wendy.hicks@gogpac.com

or contact me at: 605-403-5157 

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.