Business Plan, Business Processes, Cataract, Communication Skills, Cross-Functional, Cross-Selling, Customer Acquisition, Customer Escalations, Customer Experience, Customer Relations, Customer Support/Service, Establish Priorities, Executive Relationships, Eye Diseases/Disorders, Finance, Financial Analysis, Glaucoma, Government, Healthcare, Leadership, Marketing, Matrix Management, Negotiation Skills, Operational Strategy, Ophthalmology, Performance Analysis, Performance Metrics, Problem Solving Skills, Progress Reports, Sales Strategy, Scalable System Development, Strategic Accounts, Strategic Planning, Surgical Supplies, Systems Scalability, Training Program
Job Requisition NameNational Strategic Accounts Manager, US Job Requisition NoVN8465 Work Location NameUSA - Remote Worker BasisFull Time Worker TypeEmployee Contract TypePermanent Applications Close DateAug 1, 2026 Purpose
The National Strategic Accounts Manager (SAM) is responsible for developing and leading BVI's US strategic account strategy across private equity-backed ophthalmology platforms, government and institutional healthcare systems, and key academic institutions.
This role will establish the vision, governance, account segmentation framework, and performance standards for BVI's Strategic Accounts organization. The SAM will partner closely with regional commercial leaders, marketing, clinical affairs, KOL/professional education, operations, customer service, and executive leadership to accelerate enterprise growth, expand portfolio adoption, improve customer experience, and strengthen executive-level customer relationships.
The position will focus on building long-term partnerships that increase BVI's influence across surgeon training programs, academic institutions, ophthalmology networks, private equity platforms, and strategic healthcare systems while creating scalable growth opportunities across the entire BVI portfolio.
Key Responsibilities
- Develop and implement BVI's global strategic account strategy and governance model.
- Establish strategic account segmentation and prioritization criteria across:
- Private Equity-backed Ophthalmology Platforms
- Government and Institutional Healthcare Systems
- Enterprise Ophthalmology Organizations
- Key Academic Centers of Excellence
- Lead executive-level engagement with key strategic customers and enterprise stakeholders.
- Develop executive sponsorship programs and annual business review processes.
- Create enterprise growth plans that drive expansion and cross selling opportunities across:
- IOLs
- Cataract and VR Surgical Consumables
- Glaucoma Technologies
- Future Innovation Platforms (Cat/VR Platforms)
- Establish Centers of Excellence and reference site programs.
- Develop academic partnerships, fellow and resident engagement programs, and future surgeon initiatives.
- Partner with commercial leadership to identify standardization and platform expansion opportunities across strategic customers.
- Collaborate with Upstream and Downstream Marketing, KOL/Professional Education, Operations, Finance, Corporate Contracting and Customer Service to ensure coordinated customer engagement and execution.
- Serve as executive sponsor for strategic account escalations and customer experience improvement initiatives.
- Monitor strategic account performance metrics and communicate progress through executive reporting and business reviews.
Qualification
- 5+ years of experience with strong understanding of ophthalmology, healthcare systems, and enterprise healthcare organizations.
- Experience developing and executing strategic account programs across multiple regions and markets.
- Proven ability to build executive-level customer relationships and influence senior stakeholders.
- Strong business planning, financial analysis, and strategic thinking skills.
- Demonstrated success leading cross-functional initiatives within matrix organizations.
- Ability to balance long-term strategic planning with operational execution.
- Strong communication, presentation, and negotiation skills.
- Ability to identify and develop scalable growth opportunities across multiple product categories.
Company
BVI is refocusing the future of vision.
As one of the fastest-growing, diversified surgical ophthalmic businesses in the world, our purpose-built portfolio of trusted brands includes: Beaver (Knives and Blades), Visitec (Cannulas), Malosa (Single-Use Instruments), Vitreq (Vitreoretinal Surgical Products) and PhysIOL (Premium IOLs), and spans more than 90 countries.
We've set our sights on touching the lives of millions of patients affected by conditions such as cataracts, refractive error, glaucoma, retinal disease, and dry eye. Unburdened by legacy or bureaucracy, we have developed our strategy around a simple concept - taking pride in delivering innovative solutions for our physicians and patients, based on their needs. We trust and empower our associates to make decisions and solve problems because collaboration drives us. Valuing agility, simplicity, and transparency, we stay committed to listening to our customers, delivering for our patients, and keeping the future in focus.
Learn more at www.bvimedical.com