The National Account Manager (NAM) develops strategic partnerships with specific national accounts, growing our revenue with these accounts while ensuring profitability as well as a consistent customer experience. The NAM focuses on all aspects of the customer relationship including customer satisfaction, pricing, as addressing risk and issues to ensure customer retention and a long-term relationship. The NAM focuses on the value-add that Badger can bring to the customer as well as differentiating Badger from other non-destructive excavation companies in North America.
The compensation for this role will be commensurate based on education and/or experience.
This role can be based anywhere in the US near a major airport.
What You'll Be Doing
- Develop and execute a 1 year business plan ensuring alignment with the overall corporate strategic plan and immediate manager's business plan
- Develop strategic direction and action plans for assigned National Account(s) to drive profitable revenue growth as well as ensure customer retention and satisfaction
- Define and drive the vision for the account and establishes attainable goals, targets, and sales metrics
- Identifies and implements account plans including penetration strategies and pricing strategies while focusing on contract compliance, increased sales and profits, customer satisfaction and retention
- Capitalizes on new market opportunities through strong customer relationships, differentiate Badger from competitors, and positively affect the balance sheet
- Travel expectation: 50%
What We're Looking For
- Education: Bachelor's degree in sales, business, communications, or an industry-related field preferred
- 7+ years account management experience.
- Experience working with a specialized utility contractor or direct utility industry experience required.
- Industry/business knowledge - multi-location, service industry
- Significant experience in account management
- Proven background in exceeding sales goals/quotas
What You'll Get In Return
- Generous salary and bonus program(s)
- Company vehicle and fuel card
- Medical, dental, and vision insurance with retirement match
- Paid time off, life insurance, EAP, and referral program
- Tuition Reimbursement
- Paid parental leave
- Training and support from the industry leader