N/S Neck Dept Supervisor

ESSENTIAL DUTIES & RESPONSIBILITIES

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Essential Functions Statement(s) 

• Supervises day-to-day production activities to meet schedules, output targets, and quality standards.
• Assigns tasks, monitors workflow, and adjusts staffing/resources as needed.
• Mentors staff and enforces company policies and procedures.
• Evaluates performance of department employees and makes recommendations to the department manager regarding pay increases, reprimands, terminations or other personnel matters.  
• Works with department manager and Human Resources, as needed, to resolve employee upsets and/or conflicts.
• Oversees training of new employees in the methods and responsibilities of the department production.
• Ensures appropriate training, certifications and recertifications are obtained for all department employees.
• Maintains and approves timesheets and time off requests of department employees.
• Promotes a positive work environment with strong communication and teamwork.
• Conducts shift meetings, and resolves operational or personnel issues.
• Ensures adherence to quality control standards, SOPs, and regulatory requirements.
• Ensures timely delivery of daily production to subsequent department(s).
• Conducts product inspections and documentation reviews.
• Addresses non-conformities and implement corrective actions.
• Promotes a culture of safety; enforces safety protocols and ensures compliance with company safety practices.
• Supports preventive maintenance and ensure clean, organized work areas.
• Participates in new product or LTD releases and communicates information to their teams.
• Identifies and addresses potential issues with materials and/or shortages in their areas.
• Promotes and participates in continuous improvement projects.
• Inspects finished departmental products. 
• Certified to operate all machinery within the department.
• Maintains a thorough understanding of all departmental processes and is fully equipped to carry them out as circumstances demand.

COMPETENCIES:

• Customer Focus- Knows who internal customers are. Identifies opportunities that benefit the customer (internal and external). Establishes and maintains effective relationships. Delivers products that meet customer expectations.
• Results Oriented- Works as a productive and cooperative member of a cohesive group. Persists in accomplishing objectives despite obstacles and setbacks. Pushes self and helps others achieve results. Solution vs. problem oriented. Demonstrates ability to adjust when obstacles arise.
• Communicates Effectively- Communicates proactively and with purpose and professionally, in a concise and straightforward manner. Attentively listens to others. Communicates to those involved, especially if agreements cannot be kept.
• Accountability- Takes personal responsibility for decisions, behaviors, actions and failures, and commits to necessary corrective action. Able to admit limitations of knowledge, yet demonstrate a willingness to do what is needed to improve. Proactively seeks feedback without being defensive. Does what is right because it is the right thing to do. Leaves personal circumstances outside of work in order to remain engaged in the task at hand. Maintains a positive attitude despite adversity.
• Reliability- Demonstrates reliable and predictable attendance and punctuality.
• Collaborates– Building relationships and working cohesively with other to meet common goals and objectives.  
• Decision Quality– Consistently makes good and timely decisions that keep the department productive.
• Department Technical Aptitude– Knowledge of entire department’s processes, procedures, and machinery. 
• Instills Trust– Gains confidence and trust of others through honesty, integrity, and authenticity.
• Drives Engagement- Creates a climate where people are motivated to do their best to help the department achieve its goals and objectives. Fosters collaboration.
• Lean Manufacturing– Able to demonstrate Taylor Lean manufacturing practices.
• Plan and Align– Exceptional time management, organizational, analysis, troubleshooting, and problem resolution skills. 
• Strong Interpersonal Skills –Well-developed written and verbal communication skills. 
• Technical Aptitude -Knowledge of how to use equipment and materials properly.
• Technical Aptitude -Skill of planning and prioritizing work activities.
• Technical Aptitude -Skill of working with hands effectively.
• Technical Aptitude -Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.
• Technical Aptitude -Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

POSITION QUALIFICATIONS

Education & Experience:High school diploma or general education degree (GED). Minimum of 5 years of experience in a manufacturing environment, preferably in musical instruments, woodworking, or precision assembly operations. Minimum of 3 years of supervisory or team leadership experience overseeing production employees.

Computer Skills:Knowledge of Microsoft Office and computer literate with the ability to learn new software applications.