| Location | Riverton, Wyoming |
| Website | https://careersusa.wsa.com |
My Hearing Centers, part of WS Audiology (WSA), one of the world’s leading hearing care companies, is looking for a Hearing Aid Technician to join our team.
Are you the person who makes people feel welcome the moment they walk through the door? Do you love staying organized, building relationships, and helping a busy office run smoothly? If so, you may be exactly who we’re looking for.
My Hearing Centers is leading the charge in revolutionizing hearing healthcare. Our mission is to make hearing care simpler and more accessible and to set a new standard in modern hearing care while reducing the stigma around hearing loss.
With over 100 hearing centers across the U.S., our dedicated teams are changing lives daily by providing clients with advanced hearing technology and outstanding care.
Why You'll Love Working with Us!
This is your chance to work in a dynamic hearing care setting where your skills will directly contribute to transforming lives. If you're detail-oriented, have stellar communication skills, and have a passion for patient care, we want you on our team!
Essential Job Functions
Perform pure-tone hearing screenings as permitted by state scope of practice
Assist licensed providers with hearing aid fittings and adjustments only when directed
Conduct routine cleanings, checks, and minor maintenance of hearing aids, including walk-in services
Prepare hearing aids for delivery, including charging, programming support, and documentation
Manage hearing aid inventory, including ordering, receiving, tracking, and storage
Educate patients on proper hearing aid use, care, and routine self-maintenance
Accurately document services, device status, and patient interactions in clinical systems
Additional Duties (As Assigned)
Assist with provider calendar optimization to support clinic productivity
Support insurance verification and follow-up on benefits or authorizations
Assist with onboarding and pre-qualification of newly scheduled patients
Perform outbound calling to approved patient lists to support hearing evaluation scheduling
Qualifications
High school diploma or equivalent required
Associate’s degree, technical certification, or healthcare training preferred
Prior experience as a Hearing Aid Technician or in a clinical/technical healthcare role preferred
Strong technical aptitude and attention to detail
Excellent communication and patient service skills
Proficiency with electronic medical records, hearing aid software, and office technology
Physical Requirements
Ability to sit or stand for extended periods
Frequent use of hands for fine motor tasks (handling small hearing aid components)
Ability to lift and carry up to 25 pounds
Ability to bend, reach, and perform repetitive motions
Adequate vision and hearing to perform device inspections and patient interactions
Compliance & Workplace Expectations
Maintain patient confidentiality in accordance with HIPAA regulations
Follow all company policies, clinical protocols, and safety procedures
Comply with state and federal healthcare regulations
Maintain a professional, respectful, and patient-focused demeanor
Equal Employment Opportunity
My Hearing Centers is an equal opportunity employer and prohibits discrimination and harassment of any kind.