Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Numbers & Facts
Location
Shorewood Hills, WI
Job Type
Full-time
Industry
Food and Beverage Production
Company Size
10,000 employees or more
Year Founded
1883
Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist management in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
Current food handlers permit once employed
Effective communication skills
Knowledge of basic math
Desired
High school diploma or equivalent
Retail experience
Second language: speaking, reading and/or writing
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Offer product samples to help customers discover new items or products they inquire about.
Inform customers of cheese specials.
Train and coach associates within the department to effectively perform their job duties at a satisfactory or above level.
Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
Adequately prepare, package, label and inventory ingredients in merchandise.
Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Display a positive attitude.
Understand the store's layout and be able to locate products when requested by customer.
Stay current with present, future, seasonal and special ads.
Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risk, or issues and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation
About Company
We are passionate about our team members, their careers, the communities we serve –and of course, the food that brings us all together. We’re always looking for team members that share that same passion and want to join a team that is dedicated to giving customers an exceptional experience.
At Metro Market you’ll find a culture that is focused on creating a fun and successful work environment, the opportunity for career growth and development and a team that is invested in the local community –we’re Wisconsin Proud!
We offer a variety of positions in our retail store locations, division office and distribution centers. If you’re interested in joining our team, we invite you to check out our job openings.