Multimedia Technical Support
CAREERXCHANGE, Inc.
Miami, FL
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JOB DETAILS
LOCATION
Miami, FL
POSTED
11 days ago
Job Title: Multimedia Technical Support Specialist
Location: Miami, FL (Downtown)
Job Type: Full-Time
Industry: Professional Services / Legal
About the Opportunity
A well-established and growing professional services firm is seeking a Multimedia Technical Support Specialist to join its Miami office. This role is ideal for a creative and technically skilled professional who thrives in a fast-paced environment and enjoys supporting high-impact presentations, including litigation and client-facing events.
Key Responsibilities
- Provide courtroom (“hot seat”) support during trials, arbitrations, mediations, hearings, and client meetings
- Create and design graphics and presentations (charts, floor plans, site plans) using PowerPoint and Adobe tools
- Set up, test, and support AV equipment and presentation software in conference rooms, courtrooms, off-site locations, and virtual environments
- Configure, manage, and maintain video conferencing platforms and AV systems
- Record, edit, and produce video content, including clips and DVD materials with menus and labels
- Convert and format images, documents, and multimedia files as needed
- Develop interactive multimedia training materials
- Evaluate and recommend trial presentation software, AV tools, and design enhancements
- Stay current on litigation technology and AV trends
- Collaborate with IT staff to troubleshoot issues and support firm-wide initiatives
Required Skills & Qualifications
- Strong troubleshooting skills for hardware, software, and AV systems
- Excellent organizational and multitasking abilities in a fast-paced environment
- Strong communication and customer service skills with the ability to support all levels of staff
- Ability to work independently and under pressure with multiple deadlines
- Flexible schedule with willingness to travel and work overtime, including weekends when needed
- Ability to lift up to 65 lbs (equipment setup and transport)
Technical Experience (3–4+ Years Preferred)
- Adobe Creative Suite (Photoshop) – advanced proficiency required
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Trial presentation software (TrialDirector, OnCue)
- Multimedia formats and audio/video editing tools
- Video conferencing platforms (Zoom, WebEx, Microsoft Teams, Skype)
- AV equipment setup and support
Nice to Have:
- iManage / FileSite experience
- Experience in a legal or professional services environment
Education
- Associate’s or technical degree in Computer Science, Audio Visual, or related field preferred
What We Offer
- Competitive compensation
- Comprehensive benefits package
- Opportunity to work on high-visibility projects
- Collaborative and professional work environment
- Career growth potential
How to Apply
If you’re interested, please submit your updated resume along with your salary expectations.
About the Company
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