Benefits:- Bonus based on performance
- Competitive salary
- Health insurance
Professional Multifamily Leasing Agent
Position: Full-Time
Industry: Multifamily Property Management
Reports To: Community Manager
Position Overview
We are seeking a polished, professional, and highly motivated Sales-Driven Leasing Consultant to represent our multifamily residential community.
This is a sales-focused position for someone who understands that leasing is more than showing apartments. It requires confidence, initiative, strong communication, consistent follow-up, and the ability to turn prospective residents into signed leases.
The ideal candidate will possess a professional demeanor, exceptional customer service skills, and a strong sales mentality. We are looking for someone who takes pride in their appearance, presentation, communication, and ability to represent the community at the highest level.
Primary Responsibilities
Sales & Leasing
- Proactively generate and convert prospective resident leads into signed leases.
- Respond promptly and professionally to phone calls, emails, website inquiries, and online leads.
- Conduct professional property tours and apartment presentations.
- Build relationships with prospective residents and identify their housing needs.
- Master the art of closing the sale and overcoming leasing objections.
- Maintain consistent follow-up with every prospect until a leasing decision is reached.
- Meet and exceed monthly leasing and occupancy goals.
- Maintain accurate prospect records and guest cards in AppFolio.
- Communicate rental rates, specials, qualification requirements, and lease terms accurately.
Marketing & Business Development
- Assist with developing and executing marketing strategies to increase property traffic.
- Utilize social media and online platforms to generate leads.
- Develop relationships with local businesses, employers, and community organizations.
- Monitor competitor properties, rental rates, and promotional specials.
- Identify opportunities to increase exposure, traffic, and occupancy.
Professional Community Representation
- Maintain a polished, professional appearance and demeanor.
- Deliver an exceptional prospect experience from the first inquiry through move-in.
- Maintain a welcoming, organized, and professional leasing environment.
- Communicate effectively with residents, vendors, management, and prospective renters.
- Work closely with the maintenance team to ensure apartments are ready for showings and move-ins.
- Assist with resident retention, renewals, and community relations.
Required Qualifications
- Previous multifamily leasing, apartment sales, hospitality, or professional sales experience preferred.
- Strong sales, negotiation, and closing abilities.
- Excellent verbal and written communication skills.
- Professional appearance and presentation.
- Proficiency with computers, email, and online marketing.
- AppFolio experience preferred.
- Strong organizational and time-management skills.
- Knowledge of Fair Housing requirements or willingness to complete training.
The Ideal Candidate
We are looking for someone who:
- Is confident, personable, polished, and professional.
- Has a natural ability to sell and close.
- Understands that follow-up is where many leases are won.
- Is proactive rather than waiting for prospects to walk through the door.
- Takes ownership of leasing performance and occupancy goals.
- Is dependable, punctual, organized, and accountable.
- Thrives in a goal-oriented, fast-paced environment.
- Understands that every prospect is a potential lease.
Performance Expectations
Performance will be evaluated based on:
- Monthly leasing production.
- Lead-to-tour and tour-to-lease conversion.
- Response time and prospect follow-up.
- Occupancy and preleasing growth.
- Accuracy of applications and lease documentation.
- Professionalism and customer service.
Compensation & Incentives
- Competitive hourly compensation based on experience.
- Leasing commissions and performance incentives.
- Opportunities for professional growth and advancement.
We are not simply looking for someone to show apartments. We are looking for a sales professional who can create opportunities, close leases, and contribute directly to the success and financial performance of the community.