Multifamily Compliance Specialist

JOB SUMMARY: The Multifamily Compliance Specialist ensures regulatory compliance across properties participating in affordable housing programs, including LIHTC, HOME, HUD, Section 8, and County Affordable initiatives. This role collaborates with Regional Managers, the Operations Team, and the Compliance Department to ensure policies are followed, and property-level compliance is maintained. The specialist is responsible for reviewing certifications, completing re-certifications, and preparing for audits while helping guide onsite teams in understanding compliance procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

Certification & File Management

• Review new applicant certifications for completeness, accuracy, and program eligibility before move-in approval.
• Complete annual and interim recertification paperwork within program deadlines for all assigned communities.
• Verify household income, asset, and student status documentation against program requirements and calculate eligibility.
• Maintain resident files so they are audit-ready at any time, with required verifications, signatures, and supporting documentation in place.
• Track certification due dates across the assigned portfolio and escalate at-risk files to the Regional Manager before deadlines are missed.

Program Compliance & Audit Readiness

• Monitor assigned communities for ongoing compliance with property program requirements.
• Conduct in-house file audits and resolve findings ahead program review.
• Support the compliance set-up of newly acquired or newly assigned affordable communities, including file conversion and program documentation.
• Ensure established HGMC policies and procedures are followed at the site level and flag gaps to the Regional Manager.
• Prepare documentation and file samples requested by the Regional Manager or property manager.

On-Site Support & Training

• Provide hands-on support to Property Managers and Assistant Property Managers with file processing, resident correspondence, and certification follow-up.
• Partner with the Regional Manager and Property Manager to coordinate affordable program training for on-site teams.
• Serve as the day-to-day resource for site teams on income calculation, verification, and program eligibility questions.
• Travel to assigned communities to complete file work, deliver training, and support audit preparation.
• Complete additional administrative duties as directed by the Regional Manager or Property Manager.

Reporting & Resident Coordination

• Prepare and submit compliance reports covering move-ins, recertifications, and program status as required.
• Partner with the Resident Services department on resident follow-up and program referrals.
• Communicate certification requirements and timelines to residents clearly and respectfully, in English and Spanish.
• Document certification activity in MRI or Yardi so community records stay current and accurate.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High school diploma or General Education Degree (GED).
• At least two years of affordable housing experience, including tax credit (LIHTC), Section 8, and other low-income housing programs.
• Bilingual in English and Spanish.
• Working knowledge of affordable program income certification and recertification requirements.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Proven ability to meet strict deadlines and manage competing priorities in a fast-paced environment.
• Strong attention to detail and the ability to work independently with limited direction.
• Excellent written and verbal communication skills.
• Ability to work evenings and weekends as business needs require.
• Industry certification such as TCS, HCCP, SHCM, COS, CPO, BOS, or equivalent.
• Experience working in MRI or Yardi.

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WHAT WE OFFER:

• Competitive Salaries & Bonuses
• Medical, Dental & Vision Plans
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Paid Parental Leave
• Paid Birthday Off (Multifamily)
• Flexible Spending Accounts
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Pre-Tax Commuter Benefit (Corporate)
• Wellness Perks
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Insta Pay Eligible
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Veteran Friendly

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.