Multi Unit Restaurant Manager

Baskin-Robbins

West Palm Beach, FL

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JOB DETAILS

SKILLS

Analysis Skills, Business Plan, Business Skills, Coaching, Communication Skills, Computer Skills, English Language, Financial Management, Financial Mathematics, Food Safety, Franchise Management, Healthcare, Leadership, Marketing, Operational Improvement, Operations Management, Performance Reviews, Problem Solving Skills, Process Improvement, Profit & Loss, Restaurant, Retail, Revenue Growth, Sales, Sales Analysis, Service Delivery, Team Lead/Manager, Team Player, Time Management, Training/Teaching

LOCATION

West Palm Beach, FL

POSTED

1 day ago

OverviewPosition Title: Multi Unit Restaurant ManagerGenerally Reports To: Franchisee/District Manager/Director of OperationsA Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.Responsibilities Include:* Able to perform all duties of restaurant team members and restaurant managers* Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards* Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability* Understand local marketing area and competitor trends* Establish sales and service goals with franchise owners and restaurant managers* Provides great guest service and resolves issues* Lead team meetings* Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives* Ensure that restaurants correctly execute new products and processes in a marketing window* Develop business plans for their portfolio and develop action plans with franchise owners.* Drive a clear vision and clearly communicates to the team* Engages with Dunkin' Brands Field Operations team as appropriateManagement Responsibilities Include:* Recruit, hire, onboard and develop restaurant managers* Plan, monitor, appraise and review restaurant employee performance* Manage and coordinate the Restaurant Management team to support their restaurant performance & execution* Coach Restaurant Managers to drive sales, improve profitability and guest satisfactionEducation/Experience:* Basic computer skills* Fluent in spoken and written English* Basic math and financial management* 3 years previous multi-unit or similar experience in retail, restaurant or hospitality* College degree preferredKey Competencies* Strong analytical skills and business acumen* Works well with others in a fun, fast-paced team environment* On time, demonstrates honesty and a positive attitude* Willingness to learn and embrace change* Guest focused* Ability to train and develop a team* Time management* Problem solving* Motivating othersEmployee PerksBonusCar AllowancePhone AllowanceAdditional Perks: [Healthcare,Vision, Dental, Etc]","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10052308"},"datePosted":"2025-03-30T04:48:13.012624+00:00","employmentType":["FULL_TIME"],"hiringOrganization":{"@type":"Organization","name":"Baskin Robbins","sameAs":"","logo":""},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"242 S. Congress Ave","addressLocality":"West Palm Beach","addressRegion":"FL","postalCode":"33406","addressCountry":"US"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"minValue":0,"maxValue":0,"unitText":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer* Careers Overview* Working at Baskin-Robbins* Culture* Benefits & Perks* Training & DevelopmentDunkin's cup* Purpose and ValuesSearchSearch Careers Hamburger toggle MenuHamburger toggle MenuClose* Careers Home* Working at Baskin-Robbins* Culture* Benefits & Perks* Training & Development* Purpose and Values* Search CareersBackMulti Unit Restaurant Manager

Multi Unit Restaurant Manager

Baskin-Robbins

West Palm Beach, FL

About the Company

Baskin-Robbins

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