Multi-Unit Manager – Scooter’s Coffee (3 Locations)
P410 Hospitality | South Phoenix, Arizona | Full-time, in-person
Compensation
$58,000 annual base salary, plus the opportunity to earn up to $10,000 annually in
performance-based bonuses tied to store performance, profitability growth.
Build great teams. Grow three coffee shops. Serve our neighbors.
P410 Hospitality is a family-owned Scooter’s Coffee franchisee with two operating drive-thru
coffee shops in South Phoenix and a third location preparing to open. All stores are along
Baseline Rd in South Phoenix. We’re looking for an exceptional operator who is ready to
lead three Assistant Managers, strengthen our teams, grow sales, and help us build a
business that matters.
A faith-forward business with a purpose
P410 is named for 1 Peter 4:10: using the gifts we have received to serve others as faithful
stewards of God’s grace. Our Christian faith is central to why we own and operate this
business, and we are open about it. We want to love our neighbors through remarkable
hospitality, excellent drinks, thoughtful leadership, and a workplace where people are
respected, challenged, supported, and developed. We seek to glorify God through excellent
work and to use business as a force for good. We welcome applicants of all faiths and
backgrounds who are enthusiastic about helping us live out that service-oriented mission.
What you will own
- Manage, coach, evaluate, and hold accountable three Assistant Managers, one at each
location. Conduct consistent one-on-ones, develop future leaders, and address
performance gaps.
- Build fully staffed, well-trained teams. Partner with managers to advertise, screen,
interview, hire, onboard, and retain baristas; build a recruiting pipeline before vacancies
become emergencies.
- Ensure excellent store operations: warm and accurate service, speed of drive-thru, drink
quality, cleanliness, food safety, Scooterversity completion, promotion readiness, cash
controls, and maintenance.
- Own the operating scorecard. Review labor, cost of goods, prime cost, inventory, waste,
sales, guest feedback, and service times; coach managers to correct problems quickly.
- Grow neighborhood awareness and traffic through weekly business outreach, community
relationships, and local events across the three-store portfolio.
- Help launch our third location: recruit and train the team, support opening readiness,
establish standards, and build local awareness.
- Keep ownership informed with concise weekly reporting, clear priorities, honest
escalation, and measurable follow-through.
P410 HOSPITALITY | SCOOTER’S COFFEE
P410 Hospitality • South Phoenix, Arizona
The kind of leader we want
You are a capable QSR operator who loves people and takes pride in high standards. You
bring energy without drama, kindness without avoiding accountability, and humility without
passivity. You are proactive, organized, data-literate, willing to coach on the floor, and
excited to grow into broader business leadership. You can both celebrate a teammate and
have a hard performance conversation. You are outgoing, energetic, personable, optimistic;
with a positive can-do attitude and very strong work ethic.
We are looking for someone with an exceptional work ethic, a strong sense of ownership,
and the flexibility that comes with leading a hospitality business. Our stores operate seven
days a week, from approximately 5:00 a.m. to 8:00 p.m. While we do not expect our Multi-
Unit Manager to work all those hours, we do expect someone who understands that
leadership in this business doesn't fit neatly into a traditional 9-to-5 schedule.
This is a 40–50-hour-per-week leadership role that requires regular early mornings,
weekends, and adjustments to support the business; including off hours emergency calls.
We value family, personal commitments, and time away from work. At the same time, we
need someone who is willing to put in the time and effort necessary to lead well, support their team, solve problems, and deliver results. We're looking for someone who embraces that responsibility rather than someone who needs a highly structured or predictable work
schedule. We believe great leaders lead by example, show up when they're needed, and
take pride in doing whatever it takes to help their teams succeed.
Experience and work expectations
- At least 3 years of management experience in QSR, drive-thru, coffee, or comparable
fast-paced foodservice; strong hiring, scheduling, training, and operational results.
- Multi-unit oversight, opening a new store, and developing managers are preferred, not
required.
- 40–50 hours per week, with regular early mornings and weekend presence; work from
the store (each has a small desk), and travel among three South Phoenix stores and local
community activities. This is not a remote role.
- Complete hands-on barista and shift-lead training so you can competently run every
position. Your primary job, however, is to coach and improve the stores—not routinely fill
scheduled barista shifts.
Why P410?
Work directly with the owners; learn the business across operations, marketing, finance,
people leadership, and franchise growth; help open a new store; and earn a meaningful
opportunity to participate in performance-based upside. You’ll have room to lead,
expectations to meet, and people to invest in.
Apply
P410 HOSPITALITY | SCOOTER’S COFFEE
P410 Hospitality • South Phoenix, Arizona
Tell us about a team you developed, a measurable operating result you improved, and why a
faith-forward, service-centered business appeals to you. We are looking for someone who
wants responsibility, not just a title.
P410 Hospitality provides equal employment opportunity and evaluates candidates based on
qualifications, performance, and ability to fulfill the role.