Multi Unit Manager

With only a couple thousand dollars to their name, they boot-strapped a pop-up concept in a parking lot in East Hollywood serving a simple menu of tenders, sliders, fries, and kale slaw — they created a viral cult following with lines consistently over an hour long. The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.

In 2017, four childhood friends came up with a simple concept — take Nashville Hot Chicken and make it better than anyone else in America. With only a couple thousand dollars to their name, they boot-strapped a pop-up concept in a parking lot in East Hollywood serving a simple menu of tenders, sliders, fries, and kale slaw — they created a viral cult following with lines consistently over an hour long. The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.

Job Overview:

We are looking to hire a multi-unit manager to manage the existing and upcoming growth our company is experiencing in the greater Allentown area. We currently have a restaurant open in Easton, PA, another opening in Hamburg, PA in December 2026, and another opening in Wyomissing, PA. We are hiring this manager to overseeing existing restaurant operations as well as help in the new restaurant opening process - hiring, training, and opening these (and more) new restaurants. We are seeking someone to make an impact by overseeing operations across multiple locations, turning business priorities into clear plans and consistent execution. You’ll lead managers, host hands on training, strengthen customer service, and use financial and operational insights to identify opportunities. This role calls for hands-on leadership, sound judgment, and the ability to balance team development with business results.

Duties:

• Lead day-to-day operations across assigned locations, setting priorities and monitoring performance.
• Coach and develop managers and teams; set expectations, support accountability, and build strong team leadership.
• Coordinate projects and strategic plans, applying process improvement and lean management principles to improve operational effectiveness.
• Communicate priorities and results with teams and executive-level leaders, while supporting customer service and business development.
• Review profit and loss results, sales trends, and Excel data analysis to guide data-driven decisions and financial management.
• Your impact: By turning performance insights into practical improvements, you help teams deliver more consistent service and support sustainable business results.

Skills:

• Essential: business, operations, & team management, hands on instruction (lead by example), leadership, supervising experience, and managerial communication.
• Essential: Project management, strategic management, strategic planning, process improvement, and data-driven decision making.
• Essential: Profit and loss analysis, financial management, sales, and Excel data analysis. Willingness to learn Dave’s internal sales, food, labor, and training platforms.

Transportation & Accessibility:

• Must have reliable transportation to work, a driver’s license and proof of insurance
• Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates.

Requirements:

• Minimum of 5 years’ experience in the food industry and a minimum of 3 years’ prior management experience in the food industry. Experience managing multiple restaurants.
• High school diploma/GED
• Certified in all stations and Management positions following the DHC Training Program
• Flexibility to work nights and weekends
• Ability to stand for long periods of time and work in a fast-paced environment
• Ability to work in close quarters and around heat
• Positive attitude while conducting all duties
• Commitment to Guest satisfaction. Looks at Restaurant Operations from the Guest’s point of view
• Effective communicator with co-workers and the Restaurant Management Team
• Excellent organization, planning, time management, delegation, and problem-solving skills
• Knowledge in overseeing restaurant policies and procedures – cash management, food & labor costs, inventory management, hiring, training & operational compliance.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Experience:

• Restaurant management: 5 years (Required)

Ability to Commute:

• Easton, PA 18045 (Required), Hamburg, PA; Wyomissing, PA, +

Work Location: In person

In 2017, four childhood friends came up with a simple concept — take Nashville Hot Chicken and make it better than anyone else in America.
With only a couple thousand dollars to their name, they boot-strapped a pop-up concept in a parking lot in East Hollywood serving a simple menu of tenders, sliders, fries, and kale slaw — they created a viral cult following with lines consistently over an hour long.
After 6 months of running the pop-up with long lines, the team took the plunge and opened their first physical store in January 2018 in a sleepy strip center in East Hollywood. Demand for their crave-able hot chicken exceeded all expectations and sales have grown every month since opening with consistently long lines throughout the day.
The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.
We look forward to meeting you!!!

Salary

Starting at $60000.00 per year

Benefits

Bonus pay, Paid time off, Health insurance, Dental insurance, Vision insurance, 401(k), 401(k) matching, Employee discount, Paid training, Mileage reimbursement

Job Type

Full time

Schedule

Weekend availability, Monday to Friday