Highlights
While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, or technological developments). This opportunity is designed for proven retail tax leaders who have successfully led or supported multiple tax locations and understand the unique challenges of operating seasonal, high-volume tax businesses.
Numbers & Facts
| Location | CA |
| Industry | Accounting and Auditing Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1997 |
| Website | https://www.libertytax.com/ |
Description
Multi-Unit Leader - Retail Tax Operations
Remote with Regional Travel
Join Liberty Tax's Growing Managed Operations Team
Liberty Tax is seeking an experienced Multi-Unit Leader to oversee a portfolio of company-operated retail tax offices.
This opportunity is designed for proven retail tax leaders who have successfully led or supported multiple tax locations and understand the unique challenges of operating seasonal, high-volume tax businesses.
Whether your background includes District General Manager, District Operations Coordinator, Area Manager, Franchise Operations, Retail Tax Operations, or Multi-Unit Leadership, we'd like to talk with you.
Responsibilities
- Lead the operational and financial performance of multiple retail tax offices.
- Coach, develop, and mentor office leaders to improve performance and client experience.
- Drive revenue growth, labor optimization, and P&L management.
- Analyze business metrics and execute action plans that improve profitability.
- Conduct regular field visits to support leadership teams and ensure operational consistency.
- Partner with Human Resources, Finance, Marketing, Training, and Operations to achieve business objectives.
Qualifications
- 5+ years of multi-unit leadership experience within the retail tax preparation industry.
- Experience leading or supporting multiple tax offices.
- Strong background in P&L Management, Franchise Operations, Retail Tax Operations, and leadership development.
- Demonstrated ability to coach leaders, drive accountability, and improve business performance.
- Willingness to travel throughout an assigned territory.
Preferred Experience
Leadership experience supporting multiple retail tax offices with Liberty Tax, H&R Block, Jackson Hewitt, or another multi-unit tax preparation organization is strongly preferred.
Why Liberty Tax?
Our Managed Operations division is expanding and plays a key role in Liberty Tax's long-term growth strategy. As a Multi-Unit Leader, you'll have the opportunity to influence operational performance, develop future leaders, and partner directly with senior leadership to build a high-performing organization.
If you're passionate about leading people, improving operations, and helping retail tax offices reach their full potential, we'd like to hear from you.
Acknowledgement
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, or technological developments). Liberty Tax Service is an equal opportunity employer
About Company
Liberty Tax Service® is the fastest growing international income tax service ever! Why? Liberty's growing brand name awareness in the tax industry is escalating due to an experienced management team and headquarters staff with over 600 combined years of tax, franchise, technical, marketing, and management experience. Many have worked previously for other competing tax franchisors. In addition, the company's proven operating system has the flexibility to adapt to constant changes in the tax industry.
Liberty's founder and CEO, John Hewitt, has a nationally recognized name in the tax and accounting world. He is a veteran of over 42 tax seasons, the founder of two top tax preparation firms, and a former H&R Block regional director. Accounting Today magazine has yearly named him one of the accounting profession's top 100 most influential people ten times.
Our motto at Liberty is: happy, successful franchisees.
We know that in order to achieve that, we must have happy, successful employees. We are passionate about our employees and we're constantly striving to build and maintain an engaging, productive, fun corporate culture with new incentives, fresh ideas and innovative ways to deliver superlative service to our franchisees. Employee satisfaction is evident through Liberty's low turnover rate, and even more so, through the number of employees who refer friends and family to work at Liberty Tax.
We offer our employees a rewarding job experience with benefits such as 401(k) company match, flex plan health benefits and free tax preparation. Principles
• Create raving fans!• Be honest, show respect and have integrity
• Monitor results not activities
• Mistakes are a wise persons' education
• Challenge ourselves, challenge each other, break boundaries
• Give loyalty - Get loyalty
• Communication, Communication, Communication
• Attitude is a matter of choice - you make the right choice.
• Enjoy the journey - do it with pride!
• Contribute to the Team