Multi Site Service Supervisor

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!

Now Hiring a Multi-Site Service Supervisor!

We are seeking a Multi-Site Service Supervisor with a "Whatever It Takes" approach to join our team! In this full-time role, you will serve as the maintenance leader for The Ridge and The Bend at Merriam Valley, totaling 1,329 units, overseeing maintenance operations, team performance, preventive maintenance, make-ready activity, capital projects, inventory, vendors, and overall service delivery across both communities.

Reporting directly to the Area Community Manager, you will work in close partnership to ensure maintenance operations align with company standards, property objectives, and regional priorities. Strong communication, transparency, teamwork, and shared accountability with the ACM and onsite teams are essential to success in this role.

As a Multi-Site Service Supervisor, you will be expected to:

• Provide direct leadership and oversight to Service Technicians, Porters, and Make-Ready Teams across multiple communities, including staffing, scheduling, work assignments, coaching, development, and performance accountability.

• Establish and manage a 24-hour on-call schedule for multiple sites and respond as necessary.

• Oversee work orders, apartment readiness, preventive maintenance, property inspections, and overall service standards across assigned communities.

• Develop and maintain preventive maintenance schedules and tracking to ensure equipment, apartment systems, and required inspections are completed consistently and on time.

• Partner closely with the ACM to establish priorities, address operational challenges, and maintain clear communication around staffing, backlogs, make-ready progress, projects, vendors, and property needs.

• Oversee capital improvements, renovations, and major repairs, including project timelines, vendor performance, quality, costs, and completion.

• Manage vendor and contractor relationships to ensure efficient, compliant, and cost-effective service delivery.

• Maintain accurate inventory and appliance tracking across communities, including supplies, tools, equipment, replacements, transfers, and purchasing needs.

• Track make-ready timelines, overdue work orders, maintenance productivity, and service performance, developing action plans when needed to address backlogs or operational gaps.

• Utilize operational systems, spreadsheets, and reporting tools to provide visibility into maintenance performance, inventory, capital projects, expenses, and resource allocation.

• Monitor maintenance-related spending and identify opportunities to improve efficiency and manage costs while maintaining service and property standards.

• Conduct regular property, vacant unit, maintenance, inventory, and project inspections to ensure quality and company standards.

• Provide proactive updates to the ACM and regional leadership regarding operational concerns, anticipated delays, staffing needs, project progress, and recommended solutions.

Compensation & Incentives

• Base Pay: $85,000 - $95,000/year

• Up to 50% Rent Discount

• Property Staff Shared Renewal Commissions

• Morgan Essentials: $300 quarterly

• On-Call Appreciation: $15/day for holding the on-call phone

• Medical, Dental, and Vision Benefits

• 401(k) Retirement Plan with Company Match

• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday - Friday: 8am-5pm
• Must be available and prepared for emergency events
• *Schedule subject to change based on business needs

What we'll expect from you:

• Active and valid driver's license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states - the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.