Oversees community administrative and reporting functions; partners with Accounting Department to ensure accurate financial reporting. Manages a team to carry out resident services, leasing, and maintenance coordination activities.
Numbers & Facts
Location
Walnut Creek, California
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversees the operations of the properties to maximize revenue growth and ensure community performance
Drives leasing performance and ensures all company benchmarks are met
Interacts with owners of properties to provide excellent customer service
Manages a team to carry out resident services, leasing, and maintenance coordination activities
Develops strategies and executes action plans to align property goals with company goals
Responsible for active team participation in all company programs and initiatives
Exhibits Role Model behavior in customer service and professionalism
Oversees community administrative and reporting functions; partners with Accounting Department to ensure accurate financial reporting
Prepares and presents annual budgets for larger properties
Adheres to the letter and spirit of Fair Housing and Employment laws. Ensures the same level of compliance from all team members.
Partners with Human Resources in the recruitment and retention of quality employees
Adheres to all risk and safety protocols and audits
Drives the growth and development of the team through effective coaching and counseling techniques
Required Experience
4+ years experience in property management
Proficient using property management software; experience with Entrata is a plus