Multi-Line Representative - State Farm Agent Team Member

We're a locally owned State Farm agency that believes in developing long term careers, not just filling positions. As a Multiline Representative, you'll build relationships with customers, help them understand their insurance options, and recommend solutions that fit their needs.

Benefits:

• Performance Incentive trips
• Health Insurance Stipend
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks

You May Be a Great Fit as a Multiline Representative at Heather Eberlin - State Farm Agent if: 

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Charleston, SC 29407


At Heather Eberlin - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.


Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• As a Multiline Representative, you'll build relationships with customers, help them understand their insurance options, and recommend solutions that fit their needs. This role combines customer service, relationship management, and consultative sales in a supportive team environment 
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
  
  A typical day may include:
  • Helping customers review their current coverage
  • Answering questions by phone, email, and in person
  • Following up with existing customers
  • Recommending additional coverage when appropriate
  • Working with teammates to achieve office goals

• We're a locally owned State Farm agency that believes in developing long term careers, not just filling positions. We celebrate successes together, invest in training, and create opportunities for growth as our agency continues to expand